Administration

• As the first point of contact for IT support and IT inquiries, you are the go-to person for users
• You handle and resolve the majority of support requests independently
• You proactively address more complex cases and escalate them to the appropriate teams when necessary
• You monitor IT systems and networks using monitoring tools to ensure stable operations
• You provision and maintain endpoints, servers, and infrastructure on a regular basis
• You also conduct internal training sessions
• You independently manage smaller IT projects
• You support internal customers in the rollout of new systems
• You manage employee-facing IT services throughout their entire lifecycle

ICT System Administrator, Support 80-100%

ICT System Administrator, Support Specialist 80–100%