p3b ag

Support Engineer

• You handle incidents in 2nd to 3rd level support and find efficient solutions
• You analyze and resolve more complex technical issues
• You resolve incidents directly by phone, via remote access, or on site
• You manage infrastructure, including servers and networks
• You also create and maintain relevant documentation (e.g., guides)
• You handle user and permission management
• You work closely with developers and other key stakeholders in the company

ICT Support Engineer

Manager

• You lead the further development of core business applications
• You work closely with business stakeholders
• You lead and coordinate application-related projects
• You support continuous improvement initiatives for processes and digital solutions
• You implement and maintain API integrations between business applications
• You also assist with 2nd-level support and coordinate 3rd-level support with internal or external service providers
• You plan and conduct user training
• You support license management and the evaluation of new IT applications

IT Application Manager – Business Focus 80–100%

Product Manager

• You take full project responsibility for IT initiatives in the role of IT Project Manager and/or Product Owner
• You provide your clients with optimal guidance throughout the entire process
• You lead workshops, gather requirements and develop use cases
• You review existing processes and propose improvements
• You anticipate clients’ needs in advance
• You contribute your expertise and sales skills during the tender phase and in client presentations
• You actively support Business Development activities
• You enjoy assisting users with advice and hands-on support

IT Project Manager, Product Owner 80-100%

Security Engineer

• You develop and maintain the Information Security Management System (ISMS)
• You analyze the threat landscape and, where applicable, derive measures from risk analyses
• You take responsibility for creating processes and security standards
• You coordinate security incidents and organize their handling
• You conduct training for internal staff
• You also define security requirements for projects and provide support on security-related questions
• You organize and coordinate technical security measures
• You take responsibility for security services and vulnerability management

IT Security Specialist

• You take project responsibility for IT initiatives in the role of IT Project Manager and/or Product Owner
• You provide your clients with optimal consulting throughout the entire process
• You lead workshops, capture requirements, and develop use cases
• You analyze existing processes and propose improvements
• You anticipate clients' needs in advance
• You contribute your technical expertise and sales acumen during the proposal phase and in client presentations
• You actively participate in business development
• You enjoy supporting end users with practical advice and assistance

IT Project Manager, Product Owner

Business Analyst

• You analyze and optimize complex processes
• You act as a bridge between the business and IT and translate business requirements into technical specifications
• You thoroughly review customer requirements and contribute your expertise
• You support the implementation, create test cases and assist with testing
• You also document existing applications and processes, create user stories, and verify the functional correctness of implemented solutions

ICT Support Engineer

IT Application Manager – Business Focus 80–100%

IT Project Manager, Product Owner 80-100%

IT Security Specialist

IT Project Manager, Product Owner

IT Business Analyst, Requirements Engineer 80–100%