Area Director

P.F. Chang's

Area Director overseeing P.F. Chang’s Tennessee restaurants and driving guest experience, sales, and operational excellence.

Posted 8/15/2026full-timeNashville • Tennessee • 🇺🇸 United StatesLeadWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive experience in multi-restaurant leadership, driving sales growth, and achieving KPIs while ensuring compliance with brand standards and operational excellence. Capable of mentoring teams, fostering a guest-centric culture, and implementing innovative sales strategies to enhance performance across multiple locations.

Highest-signal resume keywords

Multi-Restaurant LeadershipSales Growth StrategyFinancial AcumenGuest-Centric MindsetPOS Software Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales GrowthKPI AchievementCost ControlMarket Trend AnalysisRestaurant Opening Experience

Soft Skills

Interpersonal CommunicationCritical ThinkingEmotional IntelligenceCoaching and FeedbackConflict Resolution

Tools & Technologies

POS SystemsCorporate Software Systems

Industry Keywords

Full-Service RestaurantUpscale Casual DiningHealth Codes ComplianceSafety ProtocolsTeam Building

About the role

Key responsibilities & impact

Oversee multiple restaurants within a designated market
Drive sales growth and ensure operational excellence
Lead restaurants in delivering personalized, guest-centric experiences tailored to the local market
Guide teams in achieving KPIs, EBITDA targets, and cost-control goals
Ensure compliance with brand standards, health codes, and safety protocols through regular site visits
Partner with Operating Partners to launch innovative sales strategies and drive revenue
Analyze market trends to adjust tactics and stay ahead of the curve
Champion upselling, marketing initiatives, and service strategies to grow top-line sales
Set strategic direction for the market aligned with company goals
Monitor restaurant performance and identify opportunities for continuous improvement
Mentor Operating Partners and support their development into senior leadership roles
Lead recruitment and onboarding of new management trainees
Promote a unified culture of excellence, integrity, and innovation across locations
Support recruiting, training, and team building across all restaurants in the market
Provide coaching and feedback to elevate team performance
Assist with conflict resolution and employee relations

Requirements

What you’ll need

Extensive experience in multi-restaurant leadership in a full-service restaurant company
Experience in a polished/upscale casual dining restaurant company
Strong passion for delivering exceptional guest experiences with a guest-centric mindset
Proven track record in driving sales growth and achieving KPIs
Strong financial acumen
Proficiency in POS and corporate software systems
Excellent interpersonal communication, critical thinking, and emotional intelligence
Prior experience in opening restaurants is strongly preferred
Must reside within the Tennessee market, ideally Nashville, TN
Must be able to travel extensively, up to 75% of the time
Ability to perform essential functions including prolonged standing, walking, and other physical tasks, with or without reasonable accommodation

Benefits

Comp & perks

Medical, dental, vision and 401(K) starting on the 1st of the month following the hire date
20 days per calendar year of paid vacation and sick time for full-time Global Support Center team members, prorated for new hires
12 company-selected paid holidays plus 2 floating holidays per year
Annual bonuses based on Company performance
Tuition reimbursement for job related programs
Lucky Cat Meal Card preloaded for use at any corporate-owned P.F. Chang’s location
Exclusive employee discounts
Financial assistance through the Lucky Cat Fund during hardships for qualifying team members