Ozitem

Operations Analyst

Ozitem

full-time

Posted on:

Location Type: Office

Location: Saint-Denis • France

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Tech Stack

FluxServiceNowSplunk

About the role

  • The Operations Analyst is responsible for ensuring the operational continuity of the IT applications and therefore supervising applications and environments.
  • Daily checks via the Splunk monitoring tool: monitoring file flows and applications
  • Alert the relevant teams if flows are KO (not received or not sent)
  • Analyze and notify teams for applications in KO
  • Daily monitoring of batch production processing
  • Verify correct execution of batch processing for management applications.
  • No checks are performed for distribution applications
  • Daytime monitoring via dashboards: application monitoring
  • Monitoring of logs
  • Check availability of critical services
  • Monitor business activity on core applications
  • Participate in incident management meetings
  • Participate in expert and crisis cells with the incident manager
  • Perform recurring technical tasks
  • Manage items necessary for operational functioning
  • Initiate technical requests
  • Execute regular operations
  • Perform recurring processing (e.g., payment/mandate operations)
  • Manage technical authorizations

Requirements

  • Minimum: Bac+2 (Associate degree) in IT or equivalent / open to career changers
  • At least 3 years in IT operations, monitoring, or a similar role
  • Knowledge of the banking sector is appreciated; consumer credit knowledge is a plus
  • Knowledge of IT and networking
  • Familiarity with release/deployment principles
  • Proficiency with the Splunk monitoring tool
  • Proficiency with incident management tools (ServiceNow, Jira, etc.)
Benefits
  • Meal vouchers
  • Profit-sharing
  • CSE (works council) benefits
  • RTT (additional time-off days)
  • 75% public transport cost coverage
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT operationsmonitoringbatch processingincident managementtechnical taskstechnical authorizationsrelease principlesdeployment principlesnetworking
Soft Skills
supervisinganalyzingalertingparticipatingmanaging
Certifications
Bac+2