Account Manager – Mid-Senior

Oxylabs.io

Account Manager managing a portfolio of B2B clients in a data solutions company. Building relationships and identifying growth opportunities to enhance client success.

Posted 7/21/2026full-timeRemote • 🇵🇱 PolandSenior💰 PLN 11,000 - PLN 19,000 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in strategic account management, customer relationship management, and data-driven sales strategies. Proficient in identifying upsell opportunities and managing customer agreements to enhance retention and satisfaction.

Highest-signal resume keywords

Strategic Account ManagementCustomer Relationship ManagementProblem-Solving SkillsExcellent Communication SkillsData-Driven Sales Approach

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Relationship ManagementCreative Thinking

Tools & Technologies

Sales ToolsMailing Tools

Industry Keywords

B2B ClientsTechnology Sector

About the role

Key responsibilities & impact

Own a portfolio of business customers of different sizes, building a clear understanding of their goals, product usage, risks, and growth potential.
Communicate with customers regularly to ensure they are getting value from our products, answer commercial or product-related questions, and identify where additional support is needed.
Identify upsell and cross-sell opportunities within your customer portfolio, qualify them based on customer needs, and move them through your opportunity pipeline.
Support customers during product adoption and deployment by coordinating internal resources, clarifying expectations, and helping remove blockers.
Manage customer agreements and renewals by preparing commercial terms, aligning timelines, and addressing risks before they affect retention.
Lead strategic account management activities, including account planning, at-risk account management, client visits or business trips when relevant, and projects that improve team processes.

Requirements

What you’ll need

Several years of experience managing customer relationships or customer engagements, with a proven track record of delivering positive outcomes.
Strong relationship management and problem-solving skills, with the ability to understand customer needs and turn them into action.
Excellent written and verbal communication skills in English.
Creative, out-of-the-box thinking approach when identifying opportunities, solving challenges, and growing accounts.
Data-driven approach to sales, with knowledge of or experience using key sales and mailing tools.
Nice to have: Experience working with international B2B clients.
Prior experience in the technology sector.
Strategic Account Management experience.

Benefits

Comp & perks

Growth & Learning: 40+ internal learning options, external conferences, mentorship, and year-round knowledge-sharing.
Bonuses