Account Manager – Mid-Senior

Oxylabs.io

Account Manager responsible for managing B2B client relationships in a global data solutions firm. Collaborating with customers to enhance product value and drive growth in a competitive market.

Posted 7/21/2026full-timeVilnius • 🇱🇹 LithuaniaSenior💰 €2,500 - €3,800 per monthWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing customer relationships and driving product adoption, with a focus on upselling and cross-selling opportunities. Proficient in strategic account management and effective communication to ensure customer satisfaction and retention.

Highest-signal resume keywords

Customer Relationship ManagementAccount PlanningUpselling and Cross-SellingProblem-Solving SkillsData-Driven Sales Approach

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Relationship ManagementCreative ThinkingCommunication Skills

Tools & Technologies

Sales ToolsMailing Tools

Industry Keywords

Customer EngagementProduct AdoptionAccount ManagementCustomer RetentionCommercial Terms

About the role

Key responsibilities & impact

Own a portfolio of business customers of different sizes, building a clear understanding of their goals, product usage, risks, and growth potential.
Communicate with customers regularly to ensure they are getting value from our products, answer commercial or product-related questions, and identify where additional support is needed.
Identify upsell and cross-sell opportunities within your customer portfolio, qualify them based on customer needs, and move them through your opportunity pipeline.
Support customers during product adoption and deployment by coordinating internal resources, clarifying expectations, and helping remove blockers.
Manage customer agreements and renewals by preparing commercial terms, aligning timelines, and addressing risks before they affect retention.
Lead strategic account management activities, including account planning, at-risk account management, client visits or business trips when relevant, and projects that improve team processes.

Requirements

What you’ll need

Several years of experience managing customer relationships or customer engagements, with a proven track record of delivering positive outcomes.
Strong relationship management and problem-solving skills, with the ability to understand customer needs and turn them into action.
Excellent written and verbal communication skills in English.
Creative, out-of-the-box thinking approach when identifying opportunities, solving challenges, and growing accounts.
Data-driven approach to sales, with knowledge of or experience using key sales and mailing tools.

Benefits

Comp & perks

Gross salary: 2500 - 3800 EUR/month + bonuses
Growth & Learning: 40+ internal learning options, external conferences, mentorship, and year-round knowledge-sharing.
Health & Well-being: Private health insurance, psychotherapy, on-site well-being consultants, 24/7 gym access, and a wellness app.
Celebration & Community: Team events, an overseas workation, quarterly team-building budgets, and plenty of ways to mark milestones together.
Plus bonus vacation days, paid life-moment days off, barista coffee, and all the tools you need.