Senior Account Manager
Oxylabs.io
full-time
Posted on:
Location Type: Hybrid
Location: Warsaw • 🇵🇱 Poland
Visit company websiteJob Level
Senior
Tech Stack
Go
About the role
- Own the success of our business customers of various sizes.
- Engage in day-to-day communications with customers to ensure we are maximizing their business value.
- Identify and utilize up-sell and cross-sell opportunities within a designated customer portfolio.
- Ensure a seamless experience for the customer during product adoption and deployment.
- Work on customer agreements and renewals.
- Manage your opportunity pipeline and at-risk accounts.
- Engage in Strategic Account Management activities.
- Proactively identify team process improvements and contribute to projects to refine it.
- Go on business trips and visiting your clients (when applicable)
Requirements
- 5+ years of experience leading customer engagements with a proven track record of delivering positive results for customers.
- Experience working with international B2B clients.
- Experience in the technology sector.
- Excellent written and verbal English communication skills.
- Strong relationship management and problem-solving skills.
- Data-driven approach to sales with knowledge of or experience using key sales and mailing tools.
- Creativity and an out-of-the-box thinking approach.
- Nice to have: Prior Strategic Account Management experience
Benefits
- vast internal and external learning resources
- environment of teaming up and knowledge sharing
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
relationship managementproblem-solvingcommunicationcreativitystrategic thinking