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Solutions Engineer – US Healthcare, Academia
Oxford Medical SimulationSolutions Engineer transforming healthcare technology into engaging solutions for clinical and administrative buyers. Leading product demonstrations and ensuring successful client onboarding and user training.
About the role
Key responsibilities & impact- Partner with Account Executives on strategy for prospects who have reached the sales demo stage
- Lead product demonstrations and proof-of-concept engagements tailored to each prospect's clinical and operational workflows
- Configure and customize demo environments to reflect real-world healthcare use cases
- Custom mapping of OMS content to prospects’/clients’ specific curriculum
- Complete site set-up and configuration for new clients
- Serve as the technical lead during client onboarding, ensuring a smooth transition from signed contract to live production environment
- Develop and deliver role-based training programs for end users, administrators, and clinical staff
- Create onboarding documentation, training guides, video walkthroughs, and knowledge base articles
- Work with OMS and client IT teams to coordinate technical integrations as needed (i.e. SSO)
- Collaborate with Account Management team to manage onboarding timelines and resolve technical blockers
- Conduct go-live readiness assessments
Requirements
What you’ll need- 3+ years of experience in a Sales Engineer, Solutions Consultant, or Implementation Engineer role in the healthcare technology space
- Registered Nurse with direct experience working in a clinical or healthcare administrative setting
- Demonstrated ability to lead technical product demonstrations for executive and clinical audiences
- Experience delivering end-user training programs in a B2B environment
- Strong understanding of healthcare IT and integrations concepts
- Exceptional written and verbal communication skills; able to simplify technical concepts for non-technical audiences
- Highly organized with the ability to manage multiple concurrent onboarding engagements
Benefits
Comp & perks- 38 days paid time off
- Uncapped commission
- Medical, Vision and Dental Insurance
- High specification laptop and VR headset
- Flexible work environment - work from home/ remote first
- $600 one-off office set up allowance
- Knowing that you are making a real difference!
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical product demonstrationsclient onboardingtraining program developmenttechnical integrationsOMS content mappingsite set-up and configurationgo-live readiness assessmentscustom demo environmentsB2B training deliveryhealthcare IT concepts
Soft Skills
written communicationverbal communicationorganizational skillsability to simplify technical conceptsleadershipcollaborationproblem-solvingtime managementadaptabilityclient relationship management
Certifications
Registered Nurse