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Systems Operations Manager
Oxford IonicsManager, System Operations at IonQ overseeing quantum systems in Daejeon. Leading on-site team for maintenance, incident response, and operational improvements.
About the role
Key responsibilities & impact- Lead a high-performing on-site team in Daejeon responsible for the maintenance, enhancement, and scaling of IonQ’s quantum systems and supporting platforms.
- Recruit, onboard, develop, and retain technical talent to build a strong operations capability in South Korea.
- Act as a key liaison across customers, vendors, leadership, engineers, operators, and other stakeholders to resolve blockers and support smooth system operations.
- Lead or coordinate incident response for complex system issues, including root cause analysis, corrective actions, and preventative improvements.
- Oversee and improve operational processes, priorities, and performance metrics to minimise downtime and support reliable fleet performance.
Requirements
What you’ll need- 5+ years of hands-on technical leadership and people management experience, including direct supervision of technical teams.
- Experience managing physicists, scientists, engineers, or similarly technical specialists in a production, R&D, or operations setting.
- A background in operations management, system reliability, or high-availability technical environments.
- Familiarity with incident response, root cause analysis, and approaches to improving uptime, resilience, and operational performance.
- Strong communication and cross-functional leadership skills, with the ability to work effectively across technical teams, leadership, customers, and external partners.
Benefits
Comp & perks- Be part of a team that’s shaping the future of quantum.
- We offer more than just a role, you’ll join a world class community of scientists, engineers and innovators working to unlock the full potential of quantum computing.
- We offer a range of benefits, including opportunities to further your career alongside industry leaders, a competitive salary with IonQ stock options, an annual performance bonus, generous annual leave, flexible hybrid working, private medical and dental insurance for you and your family, and much more.
- Join us and be part of the future of quantum computing.
- We’re proud to be an equal opportunity employer and welcome applicants from all backgrounds.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
incident responseroot cause analysisoperational processessystem reliabilityhigh-availability environmentsperformance metricstechnical leadershippeople management
Soft Skills
communication skillscross-functional leadershipteam developmentstakeholder management