Oxfam America

Technical Systems Analyst

Oxfam America

full-time

Posted on:

Origin:  • 🇺🇸 United States • District of Columbia, Washington

Visit company website
✨ AI Apply
Manual Apply

Salary

💰 $75,000 - $85,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AzureCloudERPJavaScriptOraclePythonServiceNowSQL

About the role

  • Technical Systems Analyst plays a key role in the administration, integration, and technical support of these systems and partners with the Business Applications Manager to design and implement technology-enabled business optimizations
  • This role supports day-to-day operations, manages system integrations, and delivers reporting and automation solutions
  • A strong understanding of finance and human resources processes is essential for aligning systems with organizational needs to enhance data flow, accuracy, and operational efficiency
  • Develop and maintain Power BI dashboards and SQL-based reports to meet organizational needs
  • Build and maintain pipelines to ingest, clean, and distribute data across applications and platforms for real-time reporting
  • Fulfill regular and ad hoc reporting requests across departments such as Finance, HR, and IT
  • Work with data formats including JSON, XML, and CSV to support system imports/exports
  • Support self-service data and reporting initiatives through intuitive, and reusable tools
  • Design and manage integrations between business systems using APIs, webhooks, and middleware platforms
  • Automate data exchange across platforms using technologies like Azure Logic Apps, Azure Data Factory, or similar tools
  • Develop scripts or lightweight applications using Python, JavaScript, or C# or another modern language to support integrations and build custom automations or data processing solutions
  • Ensure compliance with security, privacy, and data governance policies
  • Contribute to our cloud-first strategy using Microsoft Azure, Microsoft Fabric, and the broader Microsoft 365 ecosystem, including Power Apps for business process automation
  • Map current workflows and identify automation and integration opportunities to streamline business process
  • Design practical and cost-effective solutions leveraging existing technology platforms and tools
  • Monitor emerging technology trends and vendor feature releases to evaluate, apply and recommend enhancements that align with organizational needs
  • Translate functional requirements work with Business Applications Manager in designing and developing implementation plans

Requirements

  • Certifications in Computer Science or related field, Associates Degree, some studies in pursuit of Bachelor’s degree or a combination of education and experience
  • 3 - 5 years experience in technical systems analysis, building system integrations, IT systems administration, or application support for any ERP system (e.g., Unit4, Oracle, Workday, NetSuite, SAP) or similar enterprise business applications
  • Strong SQL skills for querying, data manipulation, and database reporting
  • Proven experience building visualizations with Power BI or similar tools and writing DAX expressions
  • Familiarity with RESTful APIs, webhooks, and data formats like JSON and XML
  • Scripting proficiency in Python, JavaScript, C#, or similar languages
  • Exposure to middleware platforms (e.g., Boomi, MuleSoft, Zapier, or similar)
  • Experience using ticketing and project management tools such as Jira, Asana, or ServiceNow
  • Excellent interpersonal skills; ability to communicate clearly across diverse, technical and non-technical stakeholders
  • Strong analytical and troubleshooting skills with a solution-oriented mindset
  • Demonstrated ability to take initiative and contribute to ongoing learning, process improvement, and optimization
  • Ability to apply a systems-thinking approach on how different systems connect and interact to support organizational goals and drive operational efficiency