Serve as the first point of contact for the organization’s grant management systems
Partner with vendors and global system administrators to troubleshoot and resolve issues
Administer, configure, and upgrade multiple Salesforce Platform including 3rd party applications
Manage User Account and Licenses
Ensure adherence and compliance of security policies and practices
Support grant management business owners by providing technical expertise
Develop, maintain, and refine organizational reports and dashboards
Partner with stakeholders to gather and refine requirements

Requirements

3-5 years of experience in systems analysis, project management
1-3 years of experience configuring systems or Salesforce system administration
1-3 years of experience developing and analyzing reports and dashboards
1-3 years of experience in application support
Proven experience eliciting requirements from business stakeholders
Familiarity with database structures, ERP tools, and system integration
Proficiency in Microsoft Excel (pivot tables, formulas, conditional formatting)
Experience using and configuring dashboard tools (e.g., Power BI, Tableau)
Strong analytical and troubleshooting skills
Ability to apply a systems-thinking approach

Benefits

Health insurance
Flexible working hours
Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Salesforce administrationsystems analysisproject managementreport developmentdashboard developmentapplication supportdatabase structuresERP toolssystem integrationMicrosoft Excel

Soft Skills

analytical skillstroubleshooting skillsrequirements elicitationstakeholder engagementsystems-thinking approach