Accounts Receivable Assistant

OX Tools Global

Accounts Receivable Assistant at OX Tools handling customer accounts. Resolving payment queries, managing outstanding accounts, and ensuring cash flow accuracy.

Posted 5/14/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSenior💰 ₱60,000 per monthWebsite

About the role

Key responsibilities & impact

Assist with administering the end-to-end processes with respect to customer accounts, within established policies and procedures.
Timely and accurate recovery of outstanding accounts in accordance to set terms of business.
Resolve debtor issues along with actively contributing to system solutions.
Assist with releasing on-hold orders as required, liaise with customers/sales reps to resolve invoice/payment queries.
Update Netsuite customer communication history and on-hold/invoice query status as required.
Responsible for posting customers’ cash/cheque/credit card remittances.
Chasing up missing remittances and resolving unallocated receipt queries ensuring accounts are up to date.
Produce weekly and monthly Aged Debtors analysis showing status of all debt aged more than 90 days.
Assist with the management of the debtor book through proactive credit control procedures/telephone calls/e-mails/ Dunnings automated debt letter chasing ensuring complete history of communication is maintained in Dunnings.
Assist with handling customer invoice/statement queries, providing copy documents and liaising with customer services to ensure credits are raised in a timely manner where applicable.
Generate and send monthly customer statements including excel format requests.
Monitor Finance Inbox forward emails to relevant person/ departments.
Manual sending of invoices to the customer’s vendor portal and monitoring uploaded/ missing invoices.
Do credit checks for new customers and set up a new customer account on NetSuite.
Monitor customer portals to ensure invoice submission processes are operating effectively.
Investigate and resolve customer short payments.

Requirements

What you’ll need

People oriented and results driven
Excellent active listening, negotiation and presentation skills
Competence to build and effectively manage interpersonal relationships at all levels of the company
Effective relationship building, networking and influencing skills
Excellent communications skills – written, verbal and interpersonal - with an ability to tailor communication style to diverse audiences
Excellent organisational skills and attention to detail
Strong analytical and problem-solving skills
Ability to prioritise tasks and to delegate them when appropriate
Ability to identify, analyse and develop effective solutions to problems
Ability to act with integrity, professionalism, and confidentiality

Benefits

Comp & perks

10 days annual leave + 5 days sick leave + birthday + volunteer leave
A vibrant, supportive team culture

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

credit controldebt recoveryAged Debtors analysiscash postinginvoice processingcredit checkscustomer account managementdata analysisremittance trackingDunnings management

Soft Skills

people orientedresults drivenactive listeningnegotiation skillspresentation skillsrelationship buildingnetworking skillsinfluencing skillsorganisational skillsproblem-solving skills