Customer Onboarding Specialist
Owner.com
full-time
Posted on:
Location Type: Remote
Location: Mexico
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Salary
💰 $27,000 - $30,000 per year
About the role
- Advocate for restaurant owners so that they maintain ownership of their mobile app or online presence
- Coach and educate restaurant owners on the best practices for their online ordering setup, backed by statistics and rigorous SEO testing by our product team.
- Work on projects and initiatives that improve our internal processes
- Impact the Owner platform design by providing relevant product feedback to our engineering team
- Partner and collaborate successfully with cross-functional teams
Requirements
- Ability to effectively manage multiple accounts, all at various stages of the onboarding journey.
- Growth mindset: you are a lifelong learner and committed to professional growth and development
- Solutions-oriented and can identify issues and take appropriate action/ownership.
- You thrive while working in a fast-paced environment where change is common
- Strong English fluency: Reading, writing, and verbal communication skills. (C1/C2 preferred)
- It’s a plus if you’ve worked in the restaurant industry at least 1 year
Benefits
- comprehensive health coverage
- unlimited PTO
- extra fun perks!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
growth mindsetsolutions-orientedability to manage multiple accountsstrong communication skillsability to thrive in fast-paced environment