
Senior Customer Strategy Analyst
Owner.com
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $140,000 - $180,000 per year
Job Level
About the role
- uncovering high-impact opportunities to help our customers succeed
- collaborating across the business to execute on them
- building the data products and tools that power retention improvements
- supporting strategic decision-making for the Customer Success function
Requirements
- 4+ years in analytics, strategy, or ops - whether that's management consulting, startup analytics, or a hybrid path that's hard to label
- Excellent numerical skills, with additional technical background or education strongly preferred. SQL/Python skills a plus!
- You've built things - dashboards, tools, processes - not just delivered decks
- You dig into root causes until you actually understand the problem, not just the symptoms
- Comfortable with ambiguity; you don't need a playbook to figure out what to work on next
- Experience with SaaS, marketplaces, or high-growth startups preferred
- Restaurant industry experience is a plus!
Benefits
- comprehensive health coverage
- remote-first workplace
- unlimited PTO
- extra fun perks!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
analyticsstrategyoperationsSQLPythondashboard developmenttool developmentprocess developmentnumerical skills
Soft Skills
collaborationproblem-solvingcomfort with ambiguityroot cause analysis