Operations Manager

OVRSEA

Operations Manager leading transportation operations for Ovrsea in Belgium. Driving operational development and building local expertise in international freight services.

Posted 7/27/2026full-time🇧🇪 BelgiumMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates fluency in Dutch and possesses strong interpersonal skills to effectively manage customer relationships in the transportation sector. Capable of developing operational strategies and improving processes for air, sea, and rail transport while maintaining organizational rigor and stress management.

Highest-signal resume keywords

Fluent Dutch CommunicationCustomer Relationship ManagementOperational Strategy DevelopmentProblem SolvingOrganizational Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

International Transport PlanningAir Freight ManagementSea Freight ManagementRail Freight ManagementInvoicing Processes

Soft Skills

Interpersonal SkillsStress ManagementInitiative TakingSolution-Oriented Thinking

Industry Keywords

Transport ModalitiesCustomer QuotationsLocal Market KnowledgePartnership NegotiationImprovement Loop

About the role

Key responsibilities & impact

Accompanying a portfolio of customers
Carrying out air, sea, road and rail transport
Pro-active customer advice and problem solving
Response to customer requests for quotations : complete planning of international transport by sea, air and rail
Participation in the improvement loop between quotation, operations and invoicing : be able to step back and improve upstream to make operations run more smoothly and invoicing easier
Participation in the invoicing of transport files
Manage the contact with customers to explain the differences that may appear between the quotation and the billing
Build and negotiate partnerships with local partners in Belgium
Strengthen the team’s local market knowledge through research and internal content creation
Define and implement the operational strategy for this new market

Requirements

What you’ll need

You can speak and write Dutch fluently
You have excellent interpersonal skills, enjoy human contact, and want to bring real added value to your clients.
You know how to manage your stress : the days in Ops are exciting but intense. A lot of subjects are to be managed at the same time within defined deadlines
You demonstrate organizational skills and rigor in monitoring your accounts
You think solutions rather than problems, and you are able to take initiatives
You are highly motivated to discover the world of transportation and the modalities of air, sea and rail freight, even if this sector is still unknown to you

Benefits

Comp & perks

The opportunity to join a fast growing company that has recently merged with two historic players in our - industry
Strong responsibilities as the first Operations Manager joining our new Belgian office
The chance to contribute to an ambitious build up project
A talented team sharing a strong common identity built on analytical thinking, high standards of execution, and a continuous willingness to learn
Regular team events including afterworks, team lunches, and culture sharing moments