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Fulfillment Account Manager
Ovoko \ RRR.LTFulfillment Account Manager driving expansion of Ovoko's Fulfillment Program. Helping sellers leverage our service for better performance.
About the role
Key responsibilities & impact- Own the full lifecycle of seller enrollment and success.
- Evaluate inbound leads from webinars and campaigns to ensure the seller’s stock and quality meet our high standards.
- Act as a consultant for our existing sellers, identifying those eligible for Fulfillment and running targeted upsell conversations to get them onboard.
- Coordinate box orders and lead hands-on (mainly remote) training sessions on how to pack, label, and dispatch shipments correctly.
- Proactively manage your CRM, chasing stock replenishment, preventing late deliveries, and ensuring sellers never run out of active inventory.
- Analyze discount requests and pricing structures to create win-win proposals for our sellers.
Requirements
What you’ll need- You know how to take an existing relationship and level it up through strategic upselling.
- You are process-oriented who enjoys managing a pipeline and don’t let leads or tasks fall through the cracks.
- You are comfortable working with pricing models and analyzing the impact of discounts on seller performance.
- A good problem solver who is able to find the solution and get the stock moving when a shipment is delayed or a seller is hesitant.
- Fluent in Lithuanian and English. (Knowledge of Polish or Latvian is a significant plus!)
Benefits
Comp & perks- Private health insurance
- Employee stock option plan (ESOP)
- Learning budget for your personal and professional growth
- Commuting perks (covered parking or public transport to choose from)
- Everyday snacks and drinks
- Onsite gym
- Top-notch hardware and software (MacOS or Windows to choose from)
- The opportunity to work from anywhere up to 30 days per year
- Employee referral program
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
CRM managementpricing modelsdiscount analysisinventory managementupselling strategies
Soft Skills
problem solvingprocess-orientedrelationship managementcommunicationtraining