OVME Aesthetics

Marketing

• Draft initial versions of creative briefs using templates
• Support ad creative brief development by researching competitor ads, messaging angles, and value propositions
• Submit creative for review and update assets based on feedback
• Track status of campaign assets and follow up on deliverables
• Organize and maintain asset folders and files
• Review and QA creative (e.g., Darkroom assets) before final approval
• Monitor and support inbound studio requests
• Respond to simple or repeat requests using templates
• Escalate more complex requests with clear context
• Track request status and ensure follow-through
• Support calendar management and input completed briefs into Notion
• Assist with event and partnership logistics
• Coordinate details such as dates, times, and deliverables
• Conduct competitive and audience research to identify growth opportunities
• Draft and iterate on ad copy across paid social and search (headlines, body copy, CTAs)
• Manage community engagement (comments, DMs, basic responses)
• Assist with Studio Spotlight editing (images and submissions)

Marketing Intern, Summer 2026

Compliance

• - **Multi-state regulatory monitoring** — track changing aesthetic, medical, and licensing regulations across all OVME operating states; translate changes into operational implications for the business.
• - **Licensing & renewals** — own the cadence and execution of state licensing, facility licensing, and provider credentialing renewals across the network. Nothing lapses on your watch.
• - **MD relationships + new location signing** — partner with the Sr. Director and the operations team to secure MD relationships for new studio openings; manage the contracted state-by-state Medical Director roster.
• ****COMPLIANCE PROGRAMS**
• - **HIPAA, OSHA, privacy** — own HIPAA, OSHA, and patient privacy compliance programs across the studio network.
• - **Internal audit cadence** — design and run the internal audit rhythm; surface gaps proactively, not reactively.
• - **Adverse event documentation & reporting** — own the documentation, regulatory reporting, and trend tracking on adverse events. Clinical response sits with the Sr. Director; you own the paper trail and the reporting obligations.
• - **Marketing compliance review** — review marketing claims, treatment descriptions, and promotional content for regulatory and clinical accuracy before publication.
• ****EXTERNAL & LEGAL**
• - **Outside counsel liaison** — primary point of contact for OVME's outside compliance and regulatory counsel; manage the relationship and the scope of engagements.

Senior Manager, Clinical Compliance

Product Manager

• **Zenoti platform management (primary focus): **Serve as the internal subject matter expert on Zenoti. Own configuration, feature rollouts, release management, and the vendor relationship with the Zenoti team.
• **Cross-platform product ownership: **Act as the digital product owner across adjacent systems — NetSuite, Bubblehouse, Klaviyo, Birdeye, and others — partnering with system owners to scope enhancements, manage integrations, and ensure data flows cleanly between platforms.
• **Roadmap & prioritization: **Build and maintain a rolling product roadmap informed by field feedback, client experience signals (including Birdeye sentiment), and executive priorities. Balance quick wins with longer-term platform investments across the digital stack.
• **Cross-functional partnership: **Translate between studio operations, clinical leadership, marketing, and finance — turning ambiguous business problems into clear product requirements and measurable outcomes.
• **Client experience optimization: **Partner with Marketing and Operations to continuously improve the booking, rebooking, and membership experience — a known friction point and a clear growth lever.
• **Membership enablement: **Support the Membership workstream by scoping and delivering features like member-exclusive booking windows, waitlist prioritization, rollover credit visibility, and Bubblehouse-powered loyalty experiences.
• **Data & reporting: **Ensure Zenoti and adjacent platform data flow cleanly into Power BI and BigQuery. Partner with the Data & Enablement team to standardize definitions, govern integrations, and surface new insights.
• **Studio support & enablement: **Build the documentation, training, and escalation paths that help 27 studios use the platform confidently and consistently.
• **Release & change management: **Test new features, manage rollouts, and communicate changes clearly to field teams so updates land smoothly — across Zenoti and any adjacent platform changes that affect studio workflows.**

Digital Product Manager

Manager

• Evaluate and select appropriate BI tools and technologies to support the organization's BI initiatives.
• Oversee the implementation, configuration, and maintenance of BI platforms, ensuring optimal performance and scalability.
• Work with data warehouse architects, data scientists, and data collection application engineers to propose data schema and data flow optimization for reporting performance enhancements.
• Collaborate with IT to integrate BI solutions with existing systems and databases.
• Work closely with executive leadership and department heads to understand business objectives and identify opportunities for leveraging data and analytics.
• Develop and execute a comprehensive BI strategy aligned with organizational goals and objectives.
• Stay abreast of industry trends and best practices in BI and analytics to continuously improve processes and methodologies.
• Oversee the design and development of dashboards, reports, and data visualizations to provide actionable insights to stakeholders.
• Perform in-depth analysis of complex datasets to uncover trends, patterns, and correlations that drive business decisions.
• Interpret and communicate findings effectively to non-technical stakeholders, including executives and department heads.
• Establish and enforce data governance policies, standards, and procedures to ensure data accuracy, consistency, and security.
• Implement quality assurance processes to validate the integrity of data sources and BI outputs.
• Monitor and address data quality issues and discrepancies in a timely manner.

Marketing Intern, Summer 2026

Senior Manager, Clinical Compliance

Digital Product Manager

BI Development Manager