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Publisher Success Manager
OverwolfPublisher Success Manager at Overwolf connecting with publishers to enhance their digital advertising success. Fostering partnerships and ensuring strategic growth through data analysis and personalized support.
About the role
Key responsibilities & impact- Own the end-to-end onboarding of new publishers, building rapport and fostering long-term partnerships.
- Manage an established portfolio of publishers, focusing on retention and growth.
- Maintain personalized, ongoing communication with each publisher.
- Advocate for publisher needs by addressing feature and data requests, reporting, and tools.
- Collaborate with internal teams to resolve roadblocks and ensure smooth implementations.
- Identify key trends across accounts, escalate when necessary, and introduce new strategies to increase revenue and enhance the client experience.
- Conduct quarterly business reviews (QBRs) and regular check-ins to strengthen relationships, analyze performance, and uncover opportunities for improvement.
Requirements
What you’ll need- 2-3 years of experience in account management or a related field.
- Experience in digital advertising, with a focus on publisher success.
- Strong analytical skills to review performance data and identify growth opportunities.
- A farmer mindset - adept at nurturing existing accounts and driving their growth.
- Familiarity with managing both low-touch and high-touch account types.
- Experience conducting QBRs, tracking KPIs, and documenting recurring challenges and solutions.
- Ability to quickly learn and understand product implementation processes.
Benefits
Comp & perks- 🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Overwolf Website LinkedIn All Job Openings 51 - 200 employees Founded 2010 🎮 Gaming ☁️ SaaS 🏪 Marketplace Gaming
- SaaS
- Marketplace Overwolf is a leading platform in the gaming industry, specializing in in-game user-generated content (UGC). It empowers creators to enhance AAA games with mods, addons, and apps, providing tools and platforms for monetization and community growth. Overwolf offers services to gamers, app developers, game studios, and advertisers, including the CurseForge API for integrating UGC into games, and various monetization solutions for game servers and websites. By fostering an ecosystem for in-game creators, Overwolf enhances gaming experiences and facilitates ads and brand activations within the gaming community. Publisher Success Manager 🔥 0 minutes ago 🇺🇸 United States – Remote ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success Apply Now Find Hiring Managers Customize resume for this job Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
- Own the end-to-end onboarding of new publishers, building rapport and fostering long-term partnerships.
- Manage an established portfolio of publishers, focusing on retention and growth.
- Maintain personalized, ongoing communication with each publisher.
- Advocate for publisher needs by addressing feature and data requests, reporting, and tools.
- Collaborate with internal teams to resolve roadblocks and ensure smooth implementations.
- Identify key trends across accounts, escalate when necessary, and introduce new strategies to increase revenue and enhance the client experience.
- Conduct quarterly business reviews (QBRs) and regular check-ins to strengthen relationships, analyze performance, and uncover opportunities for improvement. 🎯 Requirements
- 2-3 years of experience in account management or a related field.
- Experience in digital advertising, with a focus on publisher success.
- Strong analytical skills to review performance data and identify growth opportunities.
- A farmer mindset - adept at nurturing existing accounts and driving their growth.
- Familiarity with managing both low-touch and high-touch account types.
- Experience conducting QBRs, tracking KPIs, and documenting recurring challenges and solutions.
- Ability to quickly learn and understand product implementation processes. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Success Manager, Commercial 🔥 22 minutes ago HackerOne 201 - 500 🔐 Security 🔒 Cybersecurity Website LinkedIn All Job Openings Customer Success Manager responsible for managing customer accounts and driving satisfaction for HackerOne's security solutions. Collaborating with clients to ensure successful platform utilization and retention. 🇺🇸 United States – Remote 💵 $100k / year 💰 $49M Series E on 2022-01 ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success 🦅 H1B Visa Sponsor Client Success Manager 🔥 1 hour ago Datavant 201 - 500 ⚕️ Healthcare Insurance ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Client Success Manager focused on post-sale client engagement with law firms for healthcare data solutions. Overseeing retention, growth, and cross-sell opportunities while ensuring client satisfaction and product utilization. 🇺🇸 United States – Remote 💵 $80k - $85k / year 💰 $40M Series B on 2020-10 ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success 🦅 H1B Visa Sponsor Implementation & Customer Success 🔥 4 hours ago Jonas Software 1001 - 5000 🏢 Enterprise ☁️ SaaS 🤝 B2B Website LinkedIn All Job Openings Implementation & Support Specialist ensuring client success through training and support. Collaborate across teams to enhance customer experience at Jonas Software. 🇺🇸 United States – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success Client Experience Specialist 🔥 5 hours ago Knowledge Anywhere 11 - 50 ☁️ SaaS 📚 Education 🏢 Enterprise Website LinkedIn All Job Openings Client Experience Specialist managing non-licensed aspects of real estate transactions. Collaborating remotely to enhance agent and consumer experience primarily in the MA market. 🇺🇸 United States – Remote 💵 $21 - $24 / hour ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success 🚫👨🎓 No degree required Customer Success Specialist – Higher Education 🔥 5 hours ago Pearson VUE 1001 - 5000 📚 Education 🛍️ eCommerce ☁️ SaaS Website LinkedIn All Job Openings Customer Success Specialist managing dedicated accounts in Higher Education. Driving adoption and revenue retention for educational technology solutions. 🇺🇸 United States – Remote 💵 $55k - $75k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 🏆 Customer Success View More Customer Success Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs
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Hard Skills & Tools
account managementdigital advertisingperformance data analysisKPI trackingproduct implementation
Soft Skills
relationship buildingcommunicationanalytical skillsproblem-solvingnurturing accounts