Admin Support Specialist

Overture Home Care LLC

Admin Support Specialist providing customer-focused support for caregivers, families, and clients at Overture Home Care. Manage scheduling, inquiries, and documentation for operational excellence.

Posted 6/24/2026full-timeDallas • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $18 - $22 per hourWebsite

About the role

Key responsibilities & impact

Answer incoming calls and provide exceptional customer service to clients, families, caregivers, and community partners.
Serve as the first point of contact for operational questions and concerns.
Resolve routine issues independently whenever possible.
Assist with caregiver scheduling, staffing open shifts, and schedule adjustments.
Coordinate communication between clients, families, caregivers, and office staff.
Maintain accurate documentation and communication records.
Support case management, recruiting, payroll, and leadership teams with administrative projects and daily operational tasks.
Handle urgent scheduling situations and service disruptions with professionalism and urgency.
Ensure compliance with HIPAA, company policies, and documentation standards.
Ad Hoc projects as assigned.

Requirements

What you’ll need

High School Diploma or GED required.
Previous experience in customer service, administrative support, scheduling, call center operations, healthcare, or home care preferred.
Strong communication and problem-solving skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable learning and utilizing multiple software platforms.
Ability to work independently while remaining accountable to team goals.
Home care or healthcare experience is a plus.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Overture Home Care LLC Website LinkedIn All Job Openings 51 - 200 employees Founded 2015 🧘 Wellness 👥 B2C Wellness
B2C Overture Home Care LLC is a locally owned home care agency that provides personalized in-home care and companion services for seniors and individuals with complex needs across the Dallas–Fort Worth area. Their team includes nurses, licensed social workers, and certified dementia practitioners who create tailored care plans, conduct in-home assessments, and oversee caregivers to support independence, safety, and quality of life. The company focuses on compassionate, family-centered care and offers services such as dementia support, personal care assistance, and skilled oversight by an RN. Admin Support Specialist Job not on LinkedIn 🔥 19 minutes ago 🏢🏡 Dallas – Hybrid 💵 $18 - $22 / hour ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Answer incoming calls and provide exceptional customer service to clients, families, caregivers, and community partners.
Serve as the first point of contact for operational questions and concerns.
Resolve routine issues independently whenever possible.
Assist with caregiver scheduling, staffing open shifts, and schedule adjustments.
Coordinate communication between clients, families, caregivers, and office staff.
Maintain accurate documentation and communication records.
Support case management, recruiting, payroll, and leadership teams with administrative projects and daily operational tasks.
Handle urgent scheduling situations and service disruptions with professionalism and urgency.
Ensure compliance with HIPAA, company policies, and documentation standards.
Ad Hoc projects as assigned. 🎯 Requirements
High School Diploma or GED required.
Previous experience in customer service, administrative support, scheduling, call center operations, healthcare, or home care preferred.
Strong communication and problem-solving skills.
Excellent organizational skills and attention to detail.
Ability to manage multiple priorities in a fast-paced environment.
Comfortable learning and utilizing multiple software platforms.
Ability to work independently while remaining accountable to team goals.
Home care or healthcare experience is a plus. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Customer Experience, Customer Success Specialist 🕒 2 days ago Cisco 10,000+ employees 🔧 Hardware 🔐 Security 🏢 Enterprise Website LinkedIn All Job Openings Customer Success Specialist advocating for Cisco Meraki customer goals and driving long-term adoption. Fostering collaboration and building customer adoption strategies to enhance user experience with Meraki. 🏢🏡 Dallas – Hybrid 💵 $96.6k - $128.9k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support 🦅 H1B Visa Sponsor 1st Line Support Agent 🕒 June 16 Luminance 201 - 500 🤖 Artificial Intelligence Website LinkedIn All Job Openings Customer Support professional handling technical queries and incidents at Luminance. Collaborating with teams to ensure smooth resolutions and high customer satisfaction. 🏢🏡 Dallas – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support Customer Experience Representative 🕒 January 19 Hearst Health 1001 - 5000 ⚕️ Healthcare Insurance ☁️ SaaS 🏢 Enterprise Website LinkedIn All Job Openings Customer Experience Representative troubleshooting software issues for Homecare Homebase clients. Ensuring the best experience through communication and assistance via phone, email, and chat. 🏢🏡 Dallas – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💝 Customer Support View More Customer Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

customer serviceadministrative supportschedulingcall center operationsdocumentationcase managementrecruitingpayroll

Soft Skills

communicationproblem-solvingorganizational skillsattention to detailability to manage multiple prioritiesindependenceaccountability

Certifications

High School DiplomaGED