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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in People Operations with a strong focus on Rippling configurations, multi-state payroll management, and benefits administration. Proven ability to coordinate onboarding and offboarding processes while maintaining data integrity and compliance.
Highest-signal resume keywords
Rippling Configuration OwnershipMulti-State Payroll ManagementInternational EoR FamiliarityBenefits Administration ExperienceAI Tools Utilization
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
RipplingMulti-State PayrollBenefits AdministrationData Integrity ManagementOnboarding CoordinationOffboarding ManagementWorkflow AutomationHRIS MaintenanceChange ManagementAudit Readiness
Soft Skills
Clear CommunicationDiscretion with Sensitive InformationAbility to Manage Competing Priorities
Tools & Technologies
ClaudeAI ToolsPeople ToolsVendor Management Systems
Industry Keywords
People OperationsHR GeneralistStartup ExperienceOpen EnrollmentEmployee Relations
About the role
Key responsibilities & impact- Own Rippling configurations, workflows, integrations, data integrity, and reporting
- Run accurate, timely multi-state US payroll every cycle
- Coordinate international EoR onboarding for Pakistan and Egypt
- Administer benefits, open enrollment, carrier relationships, employee inquiries, and plan updates
- Maintain HRIS data, organizational charts, employee records, change management, and audit readiness
- Own end-to-end onboarding, including system setup, orientation coordination, equipment provisioning, check-ins, and buddy programs
- Manage offboarding, including access revocation, asset retrieval, exit documentation, and final pay coordination
- Maintain and update the employee handbook and HR policies
- Respond to employee HR questions and build Serval workflows to automate responses
- Manage San Mateo office operations two days per week
- Order office supplies and snacks
- Coordinate team outings, in-office events, and culture moments
- Manage AV setup and troubleshoot meeting technology
- Maintain vendor relationships and coordinate with building management
- Build and maintain integrations between Rippling, Ashby, and other people tools
- Use Claude and other AI tools to automate workflows, draft communications, and surface data insights
- Document processes for handoff or automation
- Report directly to the Director of People & Performance
Requirements
What you’ll need- 4–5 years of People Operations or HR Generalist experience
- At least one stint at a startup or high-growth company
- Proven end-to-end Rippling ownership, including workflows, module configuration, payroll, and data maintenance
- Multi-state payroll experience
- International EoR familiarity, preferably Deel or equivalent
- Active experience using Claude or other AI tools to meaningfully complete work
- Benefits administration experience, including open enrollment and broker relationship management
- Ability to manage competing priorities
- Discretion with sensitive information, compensation data, PIPs, offboardings, and employee relations
- Clear, direct written and verbal communication
- Ability to work in the San Mateo office two days per week
- Required resume, phone number, LinkedIn profile, and response regarding visa sponsorship
- State/province of residence required on application
Benefits
Comp & perks- Competitive Compensation and Equity
- Hybrid workplace with flexibility, vibrant in-person workspaces, and work-from-home option
- 401k plan with matching program
- Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered
- Life and AD+D Insurance
- 8 weeks Paid Parental Leave
- Optional HSA with Employer contribution
- Flexible Time Off and company paid holidays
- Annual Learning and Development Stipend
