RCM Manager

Overjet

RCM Manager responsible for growing Overjet's Revenue Cycle Management product across existing customers. Collaborating with Sales and Customer Success teams to enhance the customer experience and drive results.

Posted 7/1/2026full-timeRemote • California, Massachusetts, New York, Utah • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Join sales calls and demos where RCM is part of the conversation, acting as the subject matter expert and helping prospects understand the value of Overjet's RCM offering
Partner with existing Overjet accounts to identify and execute RCM upsell opportunities, building relationships with dental office and central office leadership
Own the full RCM activation lifecycle, including onboarding, implementation, and training for newly converted accounts
Develop and refine scalable activation processes that minimize time-to-value and set practices up for long-term RCM success
Conduct regular check-ins with accounts post-activation to ensure strong utilization, satisfaction, and readiness for expansion
Collaborate closely with the Sales, Product, and Customer Success teams to surface customer feedback and improve the RCM experience
Achieve individual metrics and KPIs across pipeline contribution, activation speed, and post-launch engagement
Employ the total office concept, ensuring every relevant member of the dental office staff — from front desk to billing — is engaged and trained on RCM workflows

Requirements

What you’ll need

Bachelor's degree or extensive equivalent experience
3+ years of experience in customer success, implementation, or revenue cycle management in a B2B SaaS or healthcare technology environment
Demonstrated experience with upsells, expansions, or consultative sales motions
Familiarity with dental or medical billing, RCM workflows, or insurance processes strongly preferred
Excellent communication and interpersonal skills, with confidence presenting on sales calls and executive conversations
Strong organizational skills and ability to manage multiple activations simultaneously
Excitement to learn about artificial intelligence, dentistry, and the evolving RCM landscape
Strong work ethic and hustle to drive results in a high-growth startup environment

Benefits

Comp & perks

Competitive Compensation and Equity
Hybrid workplace that provides flexibility, vibrant in-person workspaces, and the ability to build strong connections across all of Overjet - regardless of location
401k plans with a matching program
Medical, Dental and Vision coverage: 99% employee premium covered, 75% dependent premium covered
Life and AD+D Insurance
8 weeks Paid Parental Leave
Optional HSA with Employer contribution
Flexible Time Off and company paid holidays
Annual Learning and Development Stipend

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

RCM WorkflowsImplementation ProcessesActivation Lifecycle ManagementConsultative SalesKPI Achievement

Soft Skills

Excellent CommunicationInterpersonal SkillsStrong Organizational SkillsPresentation SkillsWork Ethic

Certifications

Bachelor's Degree