Ovation Law Firm

Learning and Development

• Lead the onboarding, development, and ongoing coaching of Lemon Law and Personal Injury Intake teams.
• Design and deliver new hire training programs covering case type fundamentals.
• Conduct ongoing training sessions, team huddles, and skill-building workshops.
• Monitor live calls and review recorded calls to identify coaching opportunities.
• Partner closely with the Quality Assurance department.

Intake Training Manager – LATAM

General Counsel

• Serve as the firm's Arizona-licensed attorney of record on select matters involving Arizona law or Arizona-based clients
• Provide occasional consultation on Arizona state law, local rules, and procedural questions as they arise
• Review filings, correspondence, or documents that require signature or oversight by Arizona-licensed counsel
• Maintain good standing with the State Bar of Arizona throughout the engagement
• Communicate promptly with the firm on any time-sensitive Arizona-related matters

Intake Training Manager – LATAM

Of Counsel Attorney