Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Ovation Law Firm

Legal Intake Specialist – Personal Injury

Ovation Law Firm

Legal Intake Specialist responsible for guiding injured individuals through the legal support process. Providing compassionate, sales-minded assistance via phone, web, and chat interactions.

Posted 7/11/2026full-timeRemote • 🇧🇷 BrazilJunior💰 $5 - $8 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong bilingual communication skills in English and Spanish, with a focus on delivering compassionate customer service in high-volume environments. Proficient in navigating multiple software platforms while maintaining effective verbal communication during calls.

Highest-signal resume keywords
Bilingual CommunicationHigh-Volume Call Center ExperienceCompassionate Customer ServiceTyping Speed 45+ WPMTech-Savvy

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
Exceptional Verbal CommunicationSales-Minded Approach
Industry Keywords
Customer ServiceDiscovery CallsCase Fit QualificationLive Warm TransfersMedical/Legal Office Environment

About the role

Key responsibilities & impact
  • Respond to incoming inquiries via phone, web forms, and chat in real time.
  • Conduct concise (5–8 minute), compassionate discovery calls to gather essential case details.
  • Apply proprietary scripts and strict qualification criteria to determine case fit.
  • Use an assumptive, sales-minded approach to perform live warm transfers or schedule callbacks.

Requirements

What you’ll need
  • Strong English communication skills (C1 level), both verbal and written.
  • Fully bilingual, fluent in both English and Spanish.
  • At least 1 year of experience in a high-volume call center, customer service, or medical/legal office environment.
  • Tech-savvy and comfortable typing 45+ WPM while speaking with callers and navigating multiple software platforms simultaneously.
  • Exceptional verbal communication skills.

Benefits

Comp & perks
  • 6 paid time-off (PTO) days per year
  • 100% remote work environment
  • Performance based incentives