FREE ACCESS
5,000–10,000 jobs/day
See all jobs on JobTailor
Search thousands of fresh jobs every day.
Discover
- Fresh listings
- Fast filters
- No subscription required
Create a free account and start exploring right away.
Senior ServiceNow Administrator
Ovation HealthcareServiceNow Senior Administrator optimizing Ovation Healthcare’s service management platform. Supporting independent hospitals through secure integrations, automation, upgrades, and performance improvements.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in ServiceNow administration, configuration, and integration, with a strong focus on ITIL processes and platform stability. Capable of leading projects, mentoring junior team members, and ensuring compliance with security and governance policies.
Highest-signal resume keywords
ServiceNow AdministrationJavaScript ScriptingServiceNow IntegrationsITIL v4 Foundation CertificationServiceNow System Administrator Certification
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
ServiceNow ConfigurationITSM Module ManagementITOM Module ManagementSPM Module ManagementITAM Module ManagementSecOps Module ManagementPerformance MonitoringAdvanced UI PoliciesBusiness Rules ImplementationWorkflows Development
Soft Skills
MentorshipProject LeadershipCollaboration
Tools & Technologies
ServiceNowGlide APIThird-Party IntegrationsDashboards DevelopmentReporting Tools
Certifications & Qualifications
ServiceNow Implementation Specialist CertificationServiceNow System Administrator CertificationITIL v4 Foundation Certification
Industry Keywords
ITIL ProcessesPlatform UpgradesProcess OptimizationUser Role ManagementSecurity Compliance
Tech Stack
Tools & technologiesITSMJavaScriptServiceNow
About the role
Key responsibilities & impact- Manage ServiceNow instance health, upgrades, and patches
- Configure and maintain ServiceNow modules including ITSM, ITOM, SPM, ITAM, and SecOps
- Monitor performance and troubleshoot issues to ensure platform stability
- Create and manage user roles, groups, and permissions
- Ensure compliance with security and governance policies
- Implement advanced UI policies, business rules, workflows, and notifications
- Lead integrations with third-party systems and APIs
- Identify opportunities for automation and process optimization
- Maintain documentation for configurations, processes, and procedures
- Develop and maintain dashboards and reports for stakeholders
- Provide mentorship and guidance to junior administrators
- Collaborate with IT leadership and stakeholders to deliver strategic service management solutions
Requirements
What you’ll need- Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)
- 5+ years of experience administering ServiceNow in an enterprise environment
- Proficiency in ServiceNow administration and configuration
- Advanced knowledge of scripting, including JavaScript and Glide API
- Advanced knowledge of ServiceNow integrations and APIs
- Strong understanding of ITIL processes and ServiceNow architecture
- ServiceNow System Administrator and Implementation Specialist Certifications
- ITIL v4 Foundation Certification
- Ability to lead projects and mentor junior team members
- Experience leading platform upgrades, migrations, and complex integrations preferred
- Advanced knowledge of ServiceNow scripting, APIs, and performance tuning preferred
Benefits
Comp & perks- Reliable high-speed internet connection required for remote/hybrid positions
- HIPAA-compliant work environment with a secure workspace
- Secure company-provided VPN required when using public Wi-Fi