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Ovation Healthcare

Manager, Follow Up

Ovation Healthcare

Follow Up Manager overseeing operations and efficiency improvement for the Follow Up team. Leading training, managing AR claims, and collaborating with VP of Revenue Cycle.

Posted 6/3/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Oversee the operations of the Follow Up team.
  • Identify opportunities to improve efficiency and overall process improvement.
  • Manage Multiple Specialties.
  • Implement process changes within the unit.
  • Coordinate training needs.
  • Guide Team Leads to the correct resolutions.
  • Monitor PTO and flex time requests.
  • Review Daily Workflows.
  • Complete performance reviews.
  • Closely monitor all claims over 60 days old.
  • Identify/Resolve trending AR issues.
  • Report directly to VP of Revenue Cycle.

Requirements

What you’ll need
  • Experience working in all aspects of revenue cycle (denials, office manager etc.)
  • Prior Leadership experience.

Benefits

Comp & perks
  • 100% Remote
  • Access to a suitable workspace that includes reliable internet access.

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Soft Skills
leadershipteam managementprocess improvementtraining coordinationperformance reviewproblem resolution