Helpdesk Manager
Horizon Industries, Limited
ITSM
IT Help Desk Specialist
Ovation Healthcare
full-time
Posted on:
Location: Alabama, Tennessee • 🇺🇸 United States
Visit company websiteJob Level
Junior
Tech Stack
Cloud
About the role
- Hybrid role - in Brentwood, TN office 2-3 days per week required.
- Respond to user inquiries and provide technical support via phone, email, or in-person.
- Diagnose and resolve hardware, software, and network issues.
- Document and track issues using a ticketing system.
- Assist with management of onsite and remote stock and inventory.
- Assist with the setup and configuration of computer systems and applications.
- Collaborate with other IT team members to resolve complex issues.
- Other duties as assigned.
Requirements
- 📊 Resume Score Upload your resume to see if it passes auto-rejection tools used by recruiters
