Play a critical role in optimizing the SDR operational ecosystem globally
Assist in driving the design and implementation of scalable infrastructure, managing advanced systems and data flows
Lead planning initiatives that directly influence departmental strategy and leadership decision-making
Oversee and maintain advanced configurations across the entire Sales Development Technology Stack
Manage complex data orchestration and flows between SDR and marketing systems to ensure data integrity
Drive advanced planning activities, including managing Activity KPIs, Quotas, SPIFs, and leading Headcount Capacity Planning
Develop strategic reporting aligned with organizational objectives
Anticipate and mitigate potential system disruptions and errors that could impact global SDR productivity
Lead complex problem-solving initiatives to ensure continuous efficiency gains in all SDR workflows
Act as the central point of contact for cross-functional alignment, driving consensus on planning approaches and leading strategic change management

Requirements

7+ years of progressive experience in SDR Operations, Sales Operations, Marketing Operations, or Revenue Operations
OR a combination of 4+ years in one of these operational functions plus relevant experience in an SDR/BDR individual contributor or leadership role
Proven expertise in administering and optimizing a best-in-class GTM Technology Stack, including Salesforce, sales engagement platforms (e.g., Outreach, Salesloft), conversational intelligence (Gong), prospecting tools (e.g., ZoomInfo, Cognism, Lusha), LinkedIn Sales Navigator, and website chat (e.g., Qualified, Drift)
Intermediate proficiency in data visualization and reporting tools (Salesforce Reporting & Dashboards, Power BI)
Salesforce Administrator, Outreach, and/or PowerBI Certifications preferred
Intermediate to advanced proficiency with SQL or data modeling within a Business Intelligence (BI) or Data Warehouse environment (Snowflake)
Familiarity with sales methodologies (e.g., MEDDPICC) and experience building operational processes to support them
Demonstrated experience in leading strategic change management initiatives for global sales development teams

Benefits

Competitive compensation packages
Real career opportunities
Work colleagues that are as smart, hard-working, and driven as you

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

data orchestrationdata integritydata visualizationreportingSQLdata modelingBusiness IntelligenceSalesforcesales engagement platformssales methodologies

Soft skills

leadershipproblem-solvingstrategic planningcross-functional alignmentchange managementcommunicationorganizational skillsanticipation of system disruptionsinfluenceconsensus building

Certifications

Salesforce AdministratorOutreach CertificationPowerBI Certification