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Executive Assistant
OutsourceyRemote Executive Assistant supporting Outsourcey’s transportation and logistics operations. Coordinating drivers, deliveries, contracts, documentation, scheduling, customer communication, and administrative systems.
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong administrative and organizational capabilities, with expertise in managing logistics, coordinating independent contractors, and maintaining accurate records. Proficient in communication and problem-solving, ensuring effective collaboration among leadership, drivers, and clients.
Highest-signal resume keywords
Logistics CoordinationIndependent Contractor ManagementMicrosoft Office SuiteCRM Software FamiliarityStrong Communication Skills
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Administrative SupportDocument PreparationContract ManagementData EntrySchedulingInvoicingResearch SkillsTime ManagementAttention to DetailProblem-Solving
Soft Skills
Organizational SkillsVerbal CommunicationWritten CommunicationDependabilityProfessionalism
Tools & Technologies
Google WorkspaceCloud-Based ApplicationsDispatch SoftwareProject Management ToolsSpreadsheets
Industry Keywords
TransportationLogisticsCourier ServicesTruckingContractor-Based Business
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Provide day-to-day executive and administrative support to company leadership
- Assist with logistics coordination, delivery scheduling, and operational follow-up
- Manage independent driver records, availability, documentation, and contact information
- Communicate with drivers about assignments, schedules, pickup details, delivery requirements, and operational updates
- Assist with recruiting, onboarding, and relationship management for independent contractors and delivery drivers
- Track driver documentation, background checks, insurance information, licenses, and compliance records
- Research and complete contract applications, bids, and vendor registrations
- Monitor contract opportunities, deadlines, application requirements, and follow-up activities
- Prepare and organize contract submission documents
- Maintain records of contracts, opportunities, customers, and drivers
- Coordinate communication among leadership, drivers, clients, vendors, and business partners
- Respond to calls, emails, and general business inquiries
- Assist with quotes, delivery information, availability, and scheduling
- Monitor active deliveries and follow up on pickup and delivery status
- Maintain accurate information in CRM, scheduling, dispatch, and administrative systems
- Prepare reports, spreadsheets, presentations, invoices, and business documents
- Manage calendars, meetings, reminders, and leadership scheduling
- Assist with billing, invoicing, payment tracking, and administrative financial tasks
- Research prospective clients, partnerships, delivery opportunities, and new markets
- Assist with outreach to commercial customers and contract partners
- Maintain organized digital files and company documentation
- Develop checklists, workflows, and standard operating procedures
- Assist with driver performance tracking and documentation
- Escalate delivery issues, driver concerns, and customer complaints to leadership
- Help ensure timely, professional customer communication
- Support business development, marketing, and special projects
- Provide administrative support to additional businesses or industries as needed
Requirements
What you’ll need- Up to 2 years of experience as an Executive Assistant, Administrative Assistant, Operations Assistant, Logistics Coordinator, or similar role
- Strong administrative, clerical, and organizational background
- Transportation, delivery, logistics, courier, trucking, or contractor-based business experience preferred
- Experience coordinating independent contractors or remote workers highly desirable
- Strong written and verbal communication skills
- Professional phone and email communication abilities
- Excellent organizational and time-management skills
- Strong attention to detail and accuracy
- Ability to manage multiple priorities and changing deadlines
- Experience with Microsoft Office, Google Workspace, spreadsheets, and cloud-based business applications
- Familiarity with CRM, dispatch, project management, or logistics software preferred
- Experience researching and completing business applications, contracts, bids, or vendor registrations is a plus
- Comfortable learning new software and business processes quickly
- Strong problem-solving and decision-making abilities
- Ability to work independently with minimal supervision
- Professional, dependable, and capable of handling confidential business information
Benefits
Comp & perks- Competitive salary
- Opportunity to shape the HR function of a rapidly growing BPO
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past
- Career growth and development opportunities
- Potential opportunities to transition into a full-time position as the role progresses