Outsourcey

Business Analyst

Outsourcey

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Mid-LevelSenior

Tech Stack

SQLTableau

About the role

  • Collaborate with stakeholders to gather and document business requirements for new products and enhancements.
  • Analyse customer, market, and operational data to uncover insights and opportunities.
  • Support pricing and product performance analysis, including competitor benchmarking.
  • Translate business needs into clear specifications for technology and operations teams.
  • Assist in the development of business cases and product proposals.
  • Monitor product KPIs and generate reports to inform decision-making.
  • Contribute to continuous improvement initiatives across the product lifecycle.
  • Prepare monthly reporting for Leadership Team.

Requirements

  • 3+ years’ experience in business analysis, data analysis, or product analytics.
  • Strong SQL and Excel skills; experience with BI tools (e.g., Power BI, Tableau) is a plus.
  • Excellent communication and stakeholder engagement skills.
  • Ability to work independently and manage multiple priorities.
  • Experience in financial services or lending is highly desirable.
  • Familiarity with self-employed customer segments is a bonus.
Benefits
  • Competitive salary
  • Opportunity to shape the HR function of a rapidly growing BPO.
  • Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
  • Career growth and development opportunities.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
business analysisdata analysisproduct analyticsSQLExcelPower BITableauproduct performance analysiscompetitor benchmarkingKPI monitoring
Soft skills
communicationstakeholder engagementindependent workprioritizationcollaborationreportingcontinuous improvement
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