Construction Admin Assistant

Outsourcey

Construction Admin Assistant managing client onboarding and overseeing project documentation. Join Outsourcey to connect businesses with dedicated full-time teams in the Philippines.

Posted 5/13/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage initial client setup and onboarding within Accelo, ensuring all customer information is accurately entered and maintained
Close out completed customers, projects, and sales opportunities in the CRM system in a timely and organised manner
Monitor and follow up on outstanding quotes, active jobs, and unpaid invoices to support project progression and cash flow
Respond to incoming customer enquiries via phone, email, and website submissions with professional and timely communication
Manage shared administration inboxes and provide administrative coverage when key team members are unavailable
Maintain and update CRM records including job notes, client contacts, site details, and project progress updates
Upload and organise site photos, plans, measurements, and supporting project documentation from TimeTree and other systems
Track quote activity and maintain accurate reporting on quote statuses including won, lost, and pending opportunities

Requirements

What you’ll need

Previous administration or customer service experience within the construction, trades, or project-based industry preferred
Strong organisational skills with the ability to manage multiple tasks, projects, and follow-ups simultaneously
Experience using CRM and project management software such as Accelo, Estimate One, or similar platforms
Confident communication skills with the ability to handle phone enquiries and maintain professional client relationships
High attention to detail when managing job files, project documentation, measurements, and customer records
Ability to interpret tender documentation and identify relevant information for estimating and quoting teams
Proactive approach to following up clients for outstanding information including measurements, colour selections, and site access details
Competent computer skills across Microsoft Office, email management systems, and cloud-based file storage platforms.

Benefits

Comp & perks

Competitive salary
Opportunity to shape the HR function of a rapidly growing BPO.
Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
Career growth and development opportunities.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

CRM managementproject managementdata entryreportingquote trackingadministrationcustomer servicedocument managementtender documentation interpretationfile organisation

Soft Skills

organisational skillscommunication skillsattention to detailproactive follow-upmultitaskingprofessionalismclient relationship managementtime managementproblem-solvingteam collaboration