Sales and Order Entry Coordinator

Outsourcey

Sales and Order Entry Coordinator for Outsourcey ensuring efficient order processing and CRM management. Supporting sales through order entry, outreach, and follow-up in a remote setup.

Posted 5/7/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Receive incoming customer work orders via email and accurately enter all order details into the production system.
Route finalized work orders back to the appropriate internal team members so production and fulfillment can proceed without delay.
Conduct outbound email outreach and sales prospecting on behalf of the sales team during periods of low order volume.
Maintain and organize CRM records including contact updates, lead tracking, and pipeline cleanup.
Monitor and manage the sales team's outbound inbox, handling follow-ups, responses, and lead qualification as directed.
Provide general administrative assistance to the sales and operations team as needed.

Requirements

What you’ll need

Minimum 2.5 to 5 years of experience in sales or sales support roles.
Hands-on exposure to data entry or order entry in a production, fulfillment, or administrative environment.
Demonstrated ability to learn and operate within production or order management software.
Prior experience entering structured order data from email-based inputs is strongly preferred.
Prior experience supporting a sales team through outbound email outreach, lead prospecting, CRM management, or follow-up coordination.
Exceptional accuracy when transcribing order specifications with minimal errors under time pressure across a high-volume order environment.
Strong written English communication skills with the ability to flag order discrepancies and draft outbound sales emails.
Background in custom apparel, screen printing, embroidery, promotional products, or merchandise fulfillment is a plus.

Benefits

Comp & perks

Competitive salary
Opportunity to shape the HR function of a rapidly growing BPO.
Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
Career growth and development opportunities.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data entryorder entryCRM managementlead trackingpipeline cleanupemail outreachsales prospectingorder management softwaretranscribing order specifications

Soft Skills

accuracycommunicationorganizationtime managementattention to detail