Sales and Events Coordinator – Hospitality
Outsourcey
full-time
Posted on:
Location Type: Remote
Location: United States
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About the role
- Monitor and manage shared inboxes, ensuring timely responses to client enquiries.
- Prepare and issue client quotes accurately and efficiently.
- Enter and manage event orders within Ivy software, ensuring data accuracy.
- Maintain accurate records of client communications and event details.
- Support mass email campaigns, including list preparation, scheduling, and reporting.
- Conduct client and prospect research to support business development initiatives.
- Assist in pipeline tracking and updating CRM systems as required.
- Support follow-ups with prospective and existing clients.
- Prepare reports on enquiry volume, quotes issued, and conversion metrics.
- Reservation support utilising SevenRooms where applicable.
- Provide general sales administration support to the Events and Business Development team.
Requirements
- 2+ years’ experience in Sales Administration, Events Administration, or Business Development Support
- Intermediate experience in sales admin environments
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience using Ivy software (highly regarded)
- Strong written communication skills
- Experience with SevenRooms reservation platform and related hospitality software systems.
Benefits
- Competitive salary
- Opportunity to shape the HR function of a rapidly growing BPO.
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
- Career growth and development opportunities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales administrationevents administrationbusiness development supportdata accuracyreport preparationpipeline trackingCRM systemsmass email campaignsclient quotesclient communications
Soft Skills
strong written communication