Level 2/3 Helpdesk Engineer – MSP

Outsourced Staff

Helpdesk Engineer supporting Microsoft 365 migrations and Azure deployments for a leading MSP. Seeking skilled professional to enhance team collaboration in IT solutions delivery.

Posted 5/9/2026full-timeRemote • 🇵🇭 PhilippinesMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AzureFirewalls

About the role

Key responsibilities & impact

Execute and support Microsoft 365 migrations, including mail and data transitions
Perform file server migrations to SharePoint and OneDrive, including setup and configuration
Design and deploy Microsoft Azure environments for clients
Configure and manage switches, VLANs, and VLAN routing
Implement and maintain Unifi and Fortinet firewalls, including VPNs and security policies.
Work closely with clients to deliver high-quality client projects
Collaborate with AU and PH-based teams and communicate clearly in English
Deliver excellence in a fast-paced, multi-client MSP environment

Requirements

What you’ll need

Minimum 3 years of MSP experience (non-negotiable)
Proven expertise in:
Microsoft Azure (setup, configuration, administration)
Microsoft 365 migrations
SharePoint & OneDrive deployments
Network configuration (switches, VLANs, VLAN routing)
Unifi, Fortinet, SonicWall firewalls, Domotz
Strong written and verbal English communication skills
Passion for learning, teamwork, and solving complex IT challenges

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Outsourced Staff Website LinkedIn All Job Openings 51 - 200 employees 🤝 B2B ☁️ SaaS 👥 HR Tech B2B
SaaS
HR Tech Outsourced Staff is a company that specializes in providing high-caliber remote teams for various roles including software development, IT support, digital marketing, and customer service. With over 25 years of experience, they focus on matching businesses with exceptional talent to aid in their growth, ensuring candidates are thoroughly screened for skills and cultural fit. The company offers a wide range of outsourced solutions, including virtual assistance, software development, and customer support, promoting efficiency and productivity for their clients. Level 2/3 Helpdesk Engineer – MSP Job not on LinkedIn 🔥 0 minutes ago 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Execute and support Microsoft 365 migrations, including mail and data transitions
Perform file server migrations to SharePoint and OneDrive, including setup and configuration
Design and deploy Microsoft Azure environments for clients
Configure and manage switches, VLANs, and VLAN routing
Implement and maintain Unifi and Fortinet firewalls, including VPNs and security policies.
Work closely with clients to deliver high-quality client projects
Collaborate with AU and PH-based teams and communicate clearly in English
Deliver excellence in a fast-paced, multi-client MSP environment 🎯 Requirements
Minimum 3 years of MSP experience (non-negotiable)
Proven expertise in:
Microsoft Azure (setup, configuration, administration)
Microsoft 365 migrations
SharePoint & OneDrive deployments
Network configuration (switches, VLANs, VLAN routing)
Unifi, Fortinet, SonicWall firewalls, Domotz
Strong written and verbal English communication skills
Passion for learning, teamwork, and solving complex IT challenges Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs IT Support Lead 🕒 2 days ago TechnologyAdvice 201 - 500 🤝 B2B 🛍️ eCommerce 📱 Media Website LinkedIn All Job Openings IT Support Lead managing APAC IT team for remote B2B tech buyer services. Overseeing projects, troubleshooting, ensuring network security, and aligning IT with business goals. 🇵🇭 Philippines – Remote 💵 ₱80k - ₱160k / month ⏰ Full Time 🟠 Senior 💻 IT Support Senior IT Engineer – MSP 🕒 3 days ago RemotePro.ph 51 - 200 Website LinkedIn All Job Openings Senior IT Engineer at a remote workplace supporting clients and driving IT solutions through projects. Engaging with technical issues and mentoring junior engineers. 🇵🇭 Philippines – Remote ⏰ Full Time 🟠 Senior 💻 IT Support Senior Credit Manager – Australian Mortgage, Lending Experience 🕒 April 29 Pear Tree. 1 - 10 🎯 Recruiter 👥 HR Tech 🤝 B2B Website LinkedIn All Job Openings Senior Credit Manager overseeing complex self-employed lending scenarios in Australian mortgages. Leading a team and ensuring compliance with lending standards for high-net-worth borrowers. 🇵🇭 Philippines – Remote 💵 ₱130k - ₱180k / month ⏰ Full Time 🟠 Senior 💻 IT Support IT Manager – Support, Infrastructure & Systems 🕒 April 28 OutsourcedIn 1 - 10 🛍️ eCommerce 🤝 B2B Website LinkedIn All Job Openings IT Manager Support handling day-to-day IT operations for an Australian business. Administer Microsoft environments and provide user support while ensuring system reliability and security. 🇵🇭 Philippines – Remote ⏰ Full Time 🟡 Mid-level 🟠 Senior 💻 IT Support Senior IT Helpdesk Technician, L2 🕒 April 25 Sourcefit 1001 - 5000 🤝 B2B ☁️ SaaS 🎯 Recruiter Website LinkedIn All Job Openings IT Helpdesk Technician providing L2 technical support remotely for US-based end users from Quezon City. Managing ticket queue and ensuring timely resolution of issues. 🇵🇭 Philippines – Remote ⏰ Full Time 🟠 Senior 💻 IT Support View More IT Support Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

Microsoft 365 migrationsMicrosoft AzureSharePoint deploymentsOneDrive deploymentsnetwork configurationswitchesVLANsVLAN routingUnifi firewallsFortinet firewalls

Soft Skills

communicationteamworkproblem-solvingclient collaborationadaptability