Xactimate Virtual Assistant

Outsource Access Careers

Xactimate Virtual Assistant transforming property damage estimates for insurance claims teams. Analyzing data and managing workflows to accelerate insurance approvals in a remote setting.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-LevelWebsite

About the role

Key responsibilities & impact

Turning Data into Dollars: You will transform raw field notes, sketches, Matterport scans, and scope photos into highly accurate, defensible line-item property damage estimates within Xactimate, ensuring no revenue is left on the table.
Winning the Supplement Battle: You will meticulously analyze original carrier estimates against actual site conditions to draft comprehensive, evidence-backed supplement packages that justify necessary project costs.
Bulletproofing the Documentation: You will compile and organize crucial supporting evidence—including moisture logs, psychrometric data, and labeled field photos—to ensure strict compliance with carrier guidelines and seamless audits.
Driving the Claims Cycle: You will proactively manage workflows and systematically follow up with insurance adjusters to accelerate approvals, keeping restoration projects moving forward without delay.

Requirements

What you’ll need

An Xactimate Specialist: You have at least 2–5 years of hands-on experience drafting mitigation and reconstruction estimates inside Xactimate (X1 or Online). If you have an Xactimate certification, that's a massive plus.
Restoration & Construction Literate: You possess a deep understanding of residential or commercial property restoration, construction terminology, IICRC standards, and standard insurance billing mechanics.
A Confident Communicator: You possess excellent written and verbal English skills, allowing you to professionally and confidently navigate tough negotiations and interactions with insurance adjusters.
Tech-Savvy: You easily navigate industry-standard tools like CompanyCam, Encircle, and CRM databases (such as JobNimbus, Dash, or Restoration Manager) to keep data organized and up to date.
Your Home Office: You have a reliable, high-speed internet connection, a distraction-free workspace, and a dependable computer setup capable of running heavy estimating software efficiently.

Benefits

Comp & perks

Health & Wellness — Covered: You get comprehensive HMO coverage with a top provider so you can focus on work without worrying about medical bills.
Security for the “What Ifs”: Our Group Life Insurance benefit gives you added protection — because your future (and your family’s) deserves a safety net.
Time to Recharge — Guilt-Free: We support your well-being with paid leave credits that allow you to rest, reset, and show up as your best self — at work and at home.
Support You Can Count On: We take care of all government-mandated benefits, so everything is handled properly and on time.
Performance Incentives: Bring results — and you’ll see it rewarded. Simple as that.
Premium Pay: When you put in the time, we honor it. You receive Overtime Pay for extra miles and Night Differential for supporting the team during late hours.
13th Month Pay: A well-earned bonus to celebrate the results of your year’s effort.

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Xactimateproperty damage estimatesmitigation estimatesreconstruction estimatessupplement packagesmoisture logspsychrometric datainsurance billing mechanicsIICRC standards

Soft Skills

excellent written communicationexcellent verbal communicationnegotiation skillsorganizational skillsproactive management

Certifications

Xactimate certification