Clinical Excellence Manager

Outset Medical, Inc.

Clinical Excellence Manager at Outset Medical leading customer engagement for the Tablo Hemodialysis System. Focus on clinical education and program implementation to enhance dialysis services.

Posted 5/27/2026full-timeRemote • 🇺🇸 United StatesJuniorMid-Level💰 $107,000 - $145,000 per yearWebsite

About the role

Key responsibilities & impact

Serves as the primary point of contact for assigned customers, supporting ongoing engagement, responsiveness to clinical needs, and day-to-day program execution.
Provides hands-on clinical execution support for assigned customer accounts, including program implementation, go-lives, training, and post-implementation follow-up across acute, post-acute, and home environments.
Deliver clinical application support and clinician education related to the Tablo Hemodialysis System, ensuring customers are equipped to operate a safe, effective, and compliant dialysis program.
Prepare for and participate in Clinical Business Reviews (CBRs) for assigned accounts, including gathering relevant clinical and operational data, supporting data presentation, and engaging in performance conversations aligning with site strategic priorities with customer stakeholders.
Conduct regular customer site visits to support program adoption, reinforce clinical best practices, and identify opportunities to improve care quality, workflow efficiency, and overall program performance.
Actively engage with case management and discharge planning to enhance patient flow and throughput as appropriate.
Partner with Sales, Service, Clinical, Marketing, and other internal teams to support coordinated customer execution and address customer needs.
Participate in internal escalation processes when customer issues arise, supporting investigation, communication, and resolution in collaboration with internal partners.
Ensure all assigned customers have sufficient consumable inventory to ensure treatment continuity and drive workflow efficiency improvement to drive utilization.
Review, revise, and refine programmatic offerings utilizing the latest research and best practices.
Maintain working knowledge of Outset products, clinical programs, policies and procedures, and apply this knowledge consistently through customer interactions.

Requirements

What you’ll need

Bachelor's degree in nursing.
2+ years of dialysis experience or related field.
Knowledge in compliance regulations and standards.
Strong communication and leadership skills.
Familiar with developing a business plan and ROI.
Familiar with the health system accreditation process.
Familiar with process and quality improvement background.
Competent in translating data and analytics into action plans.
Ambition to leverage clinical expertise to advance the business objectives.
Display enthusiasm, ambition, and a strong work ethic.
Must show ability to excel in a high-energy, fast-paced environment.
Must be detail oriented with excellent analytical and problem-solving skills.
Must thrive in a collaborative, cross-functional work environment.
Maintain a sense of urgency, work effectively under pressure, and be able to multi-task.
Must be goal-oriented and committed to driving initiatives to resolution.
Excellent interpersonal skills with the ability to persuade decision makers.
Strong work ethic as an individual and on a team.
Working knowledge of Word, Excel, and PowerPoint applications.
Must be willing to travel extensively (up to 75%).

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account Outset Medical, Inc. Website LinkedIn All Job Openings 501 - 1000 employees Founded 2010 ⚕️ Healthcare Insurance 🧬 Biotechnology ☁️ SaaS 💰 $300M Post-IPO Debt on 2022-11 Healthcare Insurance
Biotechnology
SaaS Outset Medical, Inc. is a medical technology company that specializes in providing innovative dialysis solutions. Their flagship product, Tablo, is designed to simplify and enhance the dialysis process, reducing costs and complexity. Tablo offers an all-in-one device for health systems to treat dialysis patients across various settings, including hospitals and home environments. The device supports multiple dialysis modalities and features cloud-based monitoring, enabling efficient data management and improved patient outcomes. Outset Medical aims to make dialysis more accessible and efficient for patients with acute and chronic renal failure, catering to needs in both clinical and home settings. Clinical Excellence Manager Job not on LinkedIn 🔥 5 minutes ago 🇺🇸 United States – Remote 💵 $107k - $145k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 👔 Manager Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serves as the primary point of contact for assigned customers, supporting ongoing engagement, responsiveness to clinical needs, and day-to-day program execution.
Provides hands-on clinical execution support for assigned customer accounts, including program implementation, go-lives, training, and post-implementation follow-up across acute, post-acute, and home environments.
Deliver clinical application support and clinician education related to the Tablo Hemodialysis System, ensuring customers are equipped to operate a safe, effective, and compliant dialysis program.
Prepare for and participate in Clinical Business Reviews (CBRs) for assigned accounts, including gathering relevant clinical and operational data, supporting data presentation, and engaging in performance conversations aligning with site strategic priorities with customer stakeholders.
Conduct regular customer site visits to support program adoption, reinforce clinical best practices, and identify opportunities to improve care quality, workflow efficiency, and overall program performance.
Actively engage with case management and discharge planning to enhance patient flow and throughput as appropriate.
Partner with Sales, Service, Clinical, Marketing, and other internal teams to support coordinated customer execution and address customer needs.
Participate in internal escalation processes when customer issues arise, supporting investigation, communication, and resolution in collaboration with internal partners.
Ensure all assigned customers have sufficient consumable inventory to ensure treatment continuity and drive workflow efficiency improvement to drive utilization.
Review, revise, and refine programmatic offerings utilizing the latest research and best practices.
Maintain working knowledge of Outset products, clinical programs, policies and procedures, and apply this knowledge consistently through customer interactions. 🎯 Requirements
Bachelor's degree in nursing.
2+ years of dialysis experience or related field.
Knowledge in compliance regulations and standards.
Strong communication and leadership skills.
Familiar with developing a business plan and ROI.
Familiar with the health system accreditation process.
Familiar with process and quality improvement background.
Competent in translating data and analytics into action plans.
Ambition to leverage clinical expertise to advance the business objectives.
Display enthusiasm, ambition, and a strong work ethic.
Must show ability to excel in a high-energy, fast-paced environment.
Must be detail oriented with excellent analytical and problem-solving skills.
Must thrive in a collaborative, cross-functional work environment.
Maintain a sense of urgency, work effectively under pressure, and be able to multi-task.
Must be goal-oriented and committed to driving initiatives to resolution.
Excellent interpersonal skills with the ability to persuade decision makers.
Strong work ethic as an individual and on a team.
Working knowledge of Word, Excel, and PowerPoint applications.
Must be willing to travel extensively (up to 75%). Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score Similar Jobs Technical – CS Enablement Manager 🔥 5 minutes ago Drata 201 - 500 🔒 Cybersecurity 📋 Compliance ☁️ SaaS Website LinkedIn All Job Openings Technical + CS Enablement Manager at Drata enhancing post-sales and technical teams for growth. Collaborating with leadership and product to drive enablement and support customer success. 🇺🇸 United States – Remote 💵 $127.4k - $157.4k / year 💰 $100M Series B on 2021-11 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Court Support Manager 🔥 15 minutes ago ABC Legal Services 201 - 500 🏢 Enterprise 🤝 B2B 📋 Compliance Website LinkedIn All Job Openings Court Support Manager leading five teams to drive KPI performance and process innovation at ABC Legal Services. Responsible for relationship management with courts and sheriffs. 🇺🇸 United States – Remote 💵 $54k - $64k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🦅 H1B Visa Sponsor Customer Education and Communities Manager 🔥 50 minutes ago Kustomer 201 - 500 ☁️ SaaS 🤝 B2B 🤖 Artificial Intelligence Website LinkedIn All Job Openings Customer Education and Communities Manager building customer onboarding and community management programs at Kustomer. Focused on product adoption, retention, and partner enablement. 🇺🇸 United States – Remote 💵 $140k - $162k / year 💰 $60M Venture Round on 2023-05 ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager 🦅 H1B Visa Sponsor Product Manager 🔥 1 hour ago CVS Health 10,000+ employees ⚕️ Healthcare Insurance 🛒 Retail 🧘 Wellness Website LinkedIn All Job Openings Manager of Product at CVS Health, supporting the Adherence Solutions product suite. Collaborating on development and optimization while managing product performance and operations. 🇺🇸 United States – Remote 💵 $66.3k - $145.9k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager Manager – Reporting Analytics, Insights Development 🔥 1 hour ago CVS Health 10,000+ employees ⚕️ Healthcare Insurance 🛒 Retail 🧘 Wellness Website LinkedIn All Job Openings Manager overseeing reporting analytics & insights development for CVS Health. Utilizing data analysis to enhance health outcomes and operational improvements across projects. 🇺🇸 United States – Remote 💵 $60.3k - $132.6k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior 👔 Manager View More Manager Jobs 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs

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Hard Skills & Tools

dialysis experienceclinical execution supportprogram implementationclinical application supportdata presentationprocess improvementquality improvementdata analyticsbusiness plan developmentROI analysis

Soft Skills

communication skillsleadership skillsanalytical skillsproblem-solving skillscollaborative skillsdetail-orientedgoal-orientedability to multi-taskenthusiasmstrong work ethic

Certifications

Bachelor's degree in nursing