Outseer

Advisor

• Utilize an advanced data analytics background to perform in-depth data analysis, identify complex fraud patterns, and provide expert guidance on rule enhancements for customers.
• Lead end-to-end execution of consulting engagements by evaluating customers' utilization of Outseer systems, conducting comprehensive data analysis, and delivering expert guidance.
• Facilitate and lead regular customer-facing meetings, addressing inquiries, and assisting customers in achieving their fraud detection goals.
• Generate comprehensive monthly, quarterly, and annual reports on customers' system usage, rule performance, and actionable recommendations for enhancing future performance.
• Perform intricate analysis of customer data using advanced methodologies to investigate specific customer requests, identify system performance findings, and make informed decisions regarding risk sensors.
• Collaborate with other teams and team members to deliver comprehensive solutions and exceptional service to customers.

Senior Fraud Advisor

Marketing

• Support the execution of Outseer’s content marketing programs
• Support the use of AI-powered workflows for creating high-quality content
• Help create content, support social media, coordinate subject matter expert programs
• Assist with knowledge management and AI-driven content initiatives
• Build and maintain AI-assisted content workflows
• Create, test, and optimize custom GPTs and prompt libraries
• Document repeatable content creation and quality assurance processes
• Organize and maintain source materials and approved content repositories
• Coordinate interviews with internal subject matter experts and convert insights into reusable content
• Draft blogs, articles, social posts, and other thought leadership content

Senior Fraud Advisor

Marketing Intern