Senior Solutions Consultant

Outreach

Senior Solutions Consultant at Outreach collaborating with sales teams and guiding customers towards solutions. Leveraging AI and assisting in high-value customer engagements.

Posted 7/6/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $135,000 - $170,000 per yearWebsite

About the role

Key responsibilities & impact

Becoming and acting as a subject matter expert on the Outreach platform and acting as a trusted advisor to both customers and internal teams
Partner and collaborate with Sales to identify customer and prospect selling tools, business processes, opportunities and risks through in-depth discovery
Helping qualify opportunities through in-depth discovery of customer and prospect business processes in order identify opportunities and risks that need to be addressed during the sales process
Participate in product demonstrations highlighting Outreach's business value
Understanding goals and value propositions for various stakeholders within customer organizations
Ensuring effective communication of customer and prospect pains and requirements to Outreach’s onboarding and implementation teams
Building industry credibility through continuous learning of new sales trends & technology from blogs, podcasts, and other industry publications
Collaborating with Product, Customer Success, and other Outreach teams to build a better company and platform for our customers
Sharing your product and selling knowledge with other Outreach teams, helping them strengthen their own skills, and better support our customers and prospects

Requirements

What you’ll need

4+ years of experience in pre-sales/solutions consulting
You ask thoughtful questions resulting in meaningful insights; you probe in a way that leads people to step outside their mindset; you unearth pain points and elicit new ideas
You are able to translate customer use cases and business goals into scalable, and value-based solutions
You can deliver engaging demonstrations, drawing on customer examples and industry insights to highlight business value for a diverse range of stakeholders personas

Benefits

Comp & perks

Flexible time off
401k to help you save for the future
Generous medical, dental, and vision coverage for full-time employees and their dependents
A parental leave program that includes options for a paid night nurse, and a gradual return to work
Infertility/ assisted reproductive services benefit
Employee referral bonuses to encourage the addition of great new people to the team
Snacks and beverages in the Office, along with fun events to celebrate
Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

Thoughtful QuestioningInsight GenerationEffective CommunicationCollaborationKnowledge Sharing