Staff Software Engineer – AI

Outreach

Staff AI Test Engineer responsible for quality in GenAI platform at Outreach. Designing evaluation frameworks and collaborating with data science and engineering teams to establish quality standards.

Posted 7/6/2026full-timeRemote • 🇮🇳 IndiaLeadWebsite

Tech Stack

Tools & technologies

CloudDistributed SystemsETLGoJavaKafkaMicroservicesNoSQLPythonRabbitMQRuby

About the role

Key responsibilities & impact

Leading the architecture, design, and delivery of distributed cloud-native applications capable of high concurrency and demanding real-time data needs.
Designing and building production-grade data pipelines and ETL/ELT workflows — modeling data for both transactional (OLTP) and analytical (OLAP) use, and orchestrating them with modern workflow tooling.
Integrating ML and GenAI capabilities into product features — from model serving and evaluation to LLM-powered enrichment, retrieval (RAG), and intelligent automation within our services.
Championing data quality and correctness — building validation, observability, and testing into every step of the pipeline so downstream analytics and AI features can be trusted.
Collaborating with data science, product, and engineering partners to ship intelligent, complex product features.
Setting and promoting engineering standards for code quality, security, and operational excellence; nurturing automation and continuous improvement.
Diagnosing and eliminating performance bottlenecks and proactively addressing reliability risks.
Mentoring, reviewing code/architectures, and fostering a culture of rapid learning.
Decomposing legacy systems into SOA/microservices, resolving tech debt, and evolving the architecture for scale.
Taking end-to-end ownership of major initiatives from planning through impact.

Requirements

What you’ll need

Demonstrated excellence designing and operating large-scale distributed systems with cloud service-oriented architecture.
Proven leadership in fast-paced environments, setting standards, and inspiring technical teams to exceed delivery goals.
Mastery in backend programming (Go required; Python strongly valued for data/AI work; Java/Ruby a plus) and hands-on with distributed data platforms (Kafka, RabbitMQ, NoSQL).
Hands-on data engineering: building and operating data pipelines/ETL, data modeling and schema design, and a rigorous focus on data quality and correctness.
Experience building APIs and analytics/data infrastructure, and deploying ML algorithms in production.
Excellent communication and cross-team collaboration skills.
Commitment to security, compliance, and robust, scalable design.
Growth mindset — always learning, always elevating the technical bar for the team.

Benefits

Comp & perks

Highly competitive salary
25 days annual vacation time + sick time and casual leave
Group medical policy coverage available to employees and up to 5 eligible family members
OPD benefit covered up to INR 10,000
Life insurance and personal accident insurance at 3x annual CTC
26 weeks of maternity leave pay, and 15 days of paternity leave pay
Opportunity to be part of company success via the RSU program
Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
Employee referral bonuses to encourage the addition of great new people to the team
Fun company and team outings because we play just as hard as we work

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Distributed Systems DesignData Pipeline DevelopmentData ModelingSchema DesignMachine Learning IntegrationPerformance OptimizationCode Quality StandardsObservability and TestingMicroservices ArchitectureTechnical Leadership

Soft Skills

Excellent CommunicationCross-Team CollaborationMentoringGrowth Mindset