Forward Deployed Engineer – AI Revenue Agents

Outreach

Forward Deployed Engineer implementing AI Revenue Agents to enhance sales processes at Outreach. Collaborating with customer teams and deploying AI solutions across various workflows.

Posted 6/18/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $100,000 - $125,000 per yearWebsite

Tech Stack

Tools & technologies

PythonSQL

About the role

Key responsibilities & impact

Lead AI Agent Pilots & Implementations Deploy and configure Outreach’s AI Revenue Agents in real customer environments, driving fast, measurable outcomes.
Understand & Map GTM Workflows Partner with Sales, Marketing, and RevOps stakeholders to deeply understand business processes and identify where AI agents can be embedded to drive impact.
Customize & Tune AI Behavior Adapt agent capabilities to customer-specific use cases using prompts, data integrations, routing logic, and system configurations.
Develop Reusable Solutions Build and document repeatable implementation patterns, success criteria, and collateral to scale deployments across the customer base.
Act as a Product & Field Liaison Provide structured feedback to Product and Engineering based on customer insights, and help communicate roadmap priorities to customers.
Train & Enable Customer Teams Support customer readiness and change management with training, documentation, and functional support.

Requirements

What you’ll need

5+ years in customer-facing implementation or deployment roles (e.g., Solutions Engineering, Professional Services, Revenue Operations, or FDE roles)
Experience with AI/ML systems, LLMs, or prompt engineering a plus
Technical experience with SaaS integrations, APIs, data pipelines, or CRM systems (Salesforce, HubSpot, etc.)
Strong understanding of sales workflows (e.g., prospecting, discovery, pipeline management, deal review)
Ability to translate complex business processes into clear, executable deployment plans
Strong communication skills for working cross-functionally with Product, Engineering, and GTM teams
Experience working in Agile or iterative implementation models (pilots, MVPs, rollouts)
A hybrid of technical implementer and functional GTM strategist
Comfortable working directly with revenue teams (Sales, SDRs, Ops, Enablement)
Curious, customer-obsessed, and excited by real-world applications of AI
**Nice to Have**
Experience with AI copilots, agents, or LLM-powered tools
Familiarity with Outreach platform and its ecosystem
Background in Revenue Operations or GTM consulting
Experience with scripting languages or tools (e.g., Python, SQL, Postman) for light configuration or debugging

Benefits

Comp & perks

Flexible time off
401k to help you save for the future
Generous medical, dental, and vision coverage for full-time employees and their dependents
A parental leave program that includes options for a paid night nurse, and a gradual return to work
Infertility/ assisted reproductive services benefit
Employee referral bonuses to encourage the addition of great new people to the team
Snacks and beverages in the Office, along with fun events to celebrate
Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AI systemsML systemsLLMsprompt engineeringSaaS integrationsAPIsdata pipelinesCRM systemsscripting languagesconfiguration

Soft Skills

strong communicationcustomer-obsessedcuriouscross-functional collaborationchange managementbusiness process translationstrategic thinkingcustomer readinesstrainingdocumentation