Commercial Counsel

Outreach

Commercial Counsel negotiating customer-facing agreements for AI platform company Outreach. Supporting legal processes and enabling revenue teams in a fast-growing environment.

Posted 5/13/2026full-timeRemote • Washington • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 - $145,000 per yearWebsite

About the role

Key responsibilities & impact

Negotiate, draft, and review commercial agreements, primarily customer AI SaaS master service agreements, non-disclosure agreements, data processing addendums, security and AI terms
Gather internal feedback from other reviewers in the customer contracting process – work with sales and business teams to identify requests and determine with internal departments the best approach to meeting those needs
Protect customer data and personal data by ensuring contract terms align with Outreach’s obligations under GDPR, CCPA/CPRA, UK privacy law, and the EU AI Act
Enforce organizational contract policies and procedures
Assist in the evaluation and updating of company document templates
Partner with Sales, Revenue Operations, and Deal Desk to gather internal feedback, resolve contracting bottlenecks, and accelerate time-to-close
Identify and implement improvements to contract workflows, templates, and playbooks to increase efficiency as deal volume scales
Support other legal team projects as needed, including negotiating vendor and partner agreements

Requirements

What you’ll need

3-5 years of legal experience, with at least 1-2 years focused on commercial SaaS agreements (in-house or at a firm representing technology clients)
Direct experience negotiating customer-facing agreements (MSAs, NDAs, DPAs, Order Forms)
Working knowledge of data privacy frameworks (GDPR, CCPA/CPRA, or equivalent)
Ability to spot issues and recommend practical, business-focused solutions that balance speed with risk management
Understand how to balance competing priorities
Comfortable in a high growth dynamic, evolving environment
High level of attention to detail with excellent organizational skills and dedication to accuracy
Excellent interpersonal and communication skills, demonstrating perseverance, humor, and dedication while displaying a strong backbone when needed
J.D. or equivalent degree from accredited law school
Active member of the bar in at least one state in the United States
Proficiency with customer and contract management tools (Ironclad, Salesforce, Docusign) and the MS Office suite, including advanced Word skills
Interest or experience in privacy, artificial intelligence (AI), the EU AI Act, and other emerging SaaS product topics is a plus

Benefits

Comp & perks

Flexible time off
401k to help you save for the future
Generous medical, dental, and vision coverage for full-time employees and their dependents
A parental leave program that includes options for a paid night nurse, and a gradual return to work
Infertility/ assisted reproductive services benefit
Employee referral bonuses to encourage the addition of great new people to the team
Snacks and beverages in the Office, along with fun events to celebrate
Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

negotiating agreementsdrafting agreementsreviewing agreementscommercial SaaS agreementsdata privacy frameworksGDPRCCPA/CPRAcontract managementattention to detailorganizational skills

Soft Skills

interpersonal skillscommunication skillsproblem-solvingrisk managementability to balance prioritiesadaptabilitydedication to accuracyperseverancehumorstrong backbone

Certifications

J.D.active member of the bar