Own and continuously improve the end-to-end purchase-to-pay (P2P) process within our Zip procurement environment
Identify and implement automation opportunities and AI-driven enhancements across the procurement lifecycle to reduce friction and increase speed
Iterate on current procurement policies, approval frameworks, and purchasing workflows that balance operational agility with financial controls
Oversee cross-departmental P2P operations, ensuring consistent process adherence and a high-quality and efficient purchasing experience for business stakeholders
Work in close partnership with Legal, Privacy, Cybersecurity, GRC, and Finance to ensure procurement processes reflect current compliance requirements and risk standards
Train all Outreachers on process standards and serve as the internal subject matter expert on procurement best practices
Identify opportunities to scale the function in alignment with organizational growth, including evolving tooling, workflows, and team capacity
Serve as a visible and credible partner to senior leadership, advocating for procurement as a strategic business enabler
Lead vendor relationship management and negotiating strategy on behalf of business partners
Maintain due diligence policies and procedures to ensure vendors meet contractual, regulatory, and ethical requirements while assisting GRC, Privacy and security teams maintain critical documentation for related audits and compliance requirements
Drive risk-based decision making across procurement actions, ensuring appropriate scrutiny is applied to vendor onboarding and ongoing relationships while balancing for speed/efficiency
Collaborate with the Corporate Controller on budgeting, forecasting, and transparency while improving reporting to support data-driven decision making across the business
Identify cost-saving opportunities without sacrificing speed or quality
Build and maintain strong relationships with internal department leaders and stakeholders across Accounting, Legal, Finance, IT, and Security
Partner with Accounting and FP&A for cash management and implement policies and processes to maximize vendor cash position
Perform cost analysis and set appropriate benchmarks; work closely with Controllership & FP&A to align financial goals with procurement planning
Bring proven expertise in negotiating software and technology contracts, including SaaS agreements, enterprise licensing, and multi-year commitments
Experience negotiating with sub-processors and technology vendors who operate within or alongside our core platform, ensuring contractual terms align with Privacy, Security, and GRC requirements
Familiarity with marketplace and cloud infrastructure partners such as AWS, GCP, and Azure, including an understanding of committed spend programs, enterprise discount structures, and co-sell or reseller arrangements
Ability to assess total cost of ownership and ancillary costs associated with software purchasing, including implementation, integration, and ongoing utilization costs

Requirements

7+ years in Procurement, Strategic Sourcing, or Vendor Management
Experience in SaaS, technology, software, or high-growth startup environments strongly preferred
Software and SaaS contract negotiation expertise, including experience with sub-processors and cloud marketplace partners (AWS, GCP, Azure)
Experience with tools currently utilized by the team (e.g., Zip, Coupa) or can quickly adapt to them; direct Zip experience strongly preferred
Previous people leadership experience
Ability to balance speed with governance
Process design and operational scaling
Continuous improvement mindset — comfortable evolving existing systems
Collaborative communicator across technical and non-technical teams
Data-driven but pragmatic
A high level of independence as demonstrated through clear problem-solving and communication skills and the delivery of high-quality work

Benefits

Flexible time off
401k to help you save for the future
Generous medical, dental, and vision coverage for full-time employees and their dependents
A parental leave program that includes options for a paid night nurse, and a gradual return to work
Infertility/ assisted reproductive services benefit
Employee referral bonuses to encourage the addition of great new people to the team
Snacks and beverages in the Office, along with fun events to celebrate
Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

procurementstrategic sourcingvendor managementcontract negotiationcost analysisprocess designoperational scalingautomationAI-driven enhancementsrisk-based decision making

Soft Skills

collaborative communicatorindependenceproblem-solvingcontinuous improvement mindsetability to balance speed with governancepeople leadershiphigh-quality workdata-driveninterpersonal skillsadvocacy