Outreach

Engineering Manager, Intelligence Tooling and Enablement

Outreach

full-time

Posted on:

Location Type: Hybrid

Location: SeattleWashingtonUnited States

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Salary

💰 $185,000 - $240,000 per year

Job Level

About the role

  • Help define and shape the vision, strategy and roadmap for the team
  • Manage, coach, and mentor a team of highly skilled engineers into a high performing and self-organizing team
  • Build a team culture of customer obsession, growth, trust and got-your-back spirit. Guide the team to use best quality practices while building amazing experiences, using your natural instinct to put the customer first
  • Drive excellence by reviewing others’ work through code reviews and technical design reviews to provide meaningful feedback around code quality, performance, maintainability
  • Engage with partner teams to help determine the priority of items on the team’s roadmap

Requirements

  • 3+ years of managing software engineering teams
  • 10+ years of software development experience on backend, large scale distributed systems
  • Hands-on experience with AI coding assistants, AI-based testing tools, and automation frameworks used in modern software engineering.
  • Familiarity with modern AI technologies such as LLMs, prompt engineering, RAG architectures, model evaluation, and AI-assisted development tools.
  • Strong knowledge of development workflows including planning, coding, testing, CI/CD, and deployment.
  • Experience with modern cloud environments and AI infrastructure (AWS, Azure, or GCP).
  • Understanding of how to connect AI systems with enterprise data sources (documentation systems, code repositories, ticketing systems).
  • Ability to identify opportunities where AI can accelerate development processes.
  • Knowledge of responsible AI usage, data privacy, and model governance in enterprise environments.
  • Ability to lead cross-functional initiatives involving engineering, product, and operations teams.
  • Defining and executing a roadmap for integrating AI across the development lifecycle.
  • Translating complex AI capabilities into practical benefits for leadership and engineering teams.
  • Strong problem solving, design, coding and debugging skills
  • Experience as a manager or Lead Engineer/ Technical Lead on a team that delivers automation frameworks
  • Demonstrated success owning and delivering on ambiguous problem statements from start to finish
  • Strong growth mindset and earned trust with team and cross functional partners
  • You understand which details are important and have the ability to prioritize incremental delivery
Benefits
  • Flexible time off
  • 401k to help you save for the future
  • Generous medical, dental, and vision coverage for full-time employees and their dependents
  • A parental leave program that includes options for a paid night nurse, and a gradual return to work
  • Infertility/ assisted reproductive services benefit
  • Employee referral bonuses to encourage the addition of great new people to the team
  • Snacks and beverages in the Office, along with fun events to celebrate
  • Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software developmentbackend developmentlarge scale distributed systemsAI coding assistantsAI-based testing toolsautomation frameworksCI/CDcloud environmentsAI infrastructuremodel evaluation
Soft Skills
team managementcoachingmentoringcustomer obsessionproblem solvingdesign skillscoding skillsdebugging skillsgrowth mindsettrust building