Outreach

Director, Applied Science and Engineering

Outreach

full-time

Posted on:

Origin:  • 🇺🇸 United States • Washington

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Salary

💰 $210,000 - $290,000 per year

Job Level

Lead

Tech Stack

CloudGoJavaPython

About the role

  • Working with voice streams and real-time transcriptions of voice streams to extract intelligence and actionable insights
  • Analyzing the relevance of extracted intelligence, performance of the extraction algorithms, and evaluating the performance of third party voice processing APIs
  • Finding ways to engineer high availability into a system that has lots of moving parts, not all of which are directly under your control
  • Working with stakeholders to make sure our customers have the tools they need to be successful on our platform
  • Finding quick ways to prototype and test possible solutions to large problems
  • Looking up and down the stack for the best return on investment for any given pain point
  • Working on one of the most visible parts of Outreach’s product - to both our customers and the rest of our organization

Requirements

  • 10+ years of experience shipping production quality code in Java, Go or C++, along with strong software engineering skills
  • 4 years of Management experience
  • A strong background in statistics and passion for data are essential for success in this role
  • Experience programming in Python, Java or Go or C++, along with strong software engineering skills
  • Experience with cloud-based service applications
  • Experience with data and model pipelines
  • Familiar with continuous-deployment projects
  • Willing to go above and beyond to help other team members
  • Ability to prioritize details along a path of iterative delivery
  • Ability to quickly ramp up new technologies and start contributing