Technical Account Manager

• Develop a deep understanding of the technical needs and be the technical advocate for a select set of Outreach’s largest and most strategic customers
• Build strong relationships with and collaborate alongside Sales, Customer Success, Professional Services, Product and Engineering to help solve issues, advocate for your customer’s technical needs, and ensure your customers realize long-term, meaningful value and ROI from their use of Outreach
• Champion your customers' use cases, implementation and installation
• Partner alongside the Customer Success team to ensure we’re meeting the customer’s technical needs during executive business reviews
• Maintain all aspects of the technical relationship with the customer, including troubleshooting potential issues, advocating for product enhancements, partnering with engineering & sales and preparing customers for new releases and rollouts
• Help customers realize the full potential of the Outreach platform
• Answer questions, address challenges, and advocate for solutions that improve the Outreach customer experience

Technical Account Manager

Technical Account Manager

Lead Pipeline Solutions Account Manager, DMV

Technical Account Manager

Technical Account Manager