People Operations

• Be a first line of support for employees and stakeholders for HR questions/issues; resolve or appropriately route/escalate issues
• Support core employee lifecycle processes (onboarding, job changes, offboarding), including communication with Payroll, IT, HR Operations, and other stakeholders
• System Administration: Maintain and update employee data in the HRIS system, ensuring accuracy, compliance, and data integrity
• Process Optimization: Collaborate with HR, Finance, and IT teams to streamline HR processes and leverage automation wherever possible
• System Enhancements: Support system upgrades, testing, and implementation of new modules or functionalities
• User Support: Serve as the first point of contact for HRIS-related questions, troubleshoot issues, and provide guidance and training to HR and business users
• Documentation: Maintain up-to-date system documentation, workflows, and user guides

Senior People Operations Specialist

Head of People & Culture