Digital Enablement Specialist

Outokumpu

Digital Enablement Specialist serving as the bridge between Sales and IT. Driving digital operations and supporting the commercial team at Outokumpu in the Americas region.

Posted 7/22/2026full-timeRemote • Alabama • 🇺🇸 United StatesMid-LevelSenior💰 $120,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing digital tools and processes, particularly with SAP C4C CRM and Power Platform, while effectively liaising between Sales and IT to enhance operational efficiency. Proven ability to lead digital change initiatives and support end users through training and troubleshooting.

Highest-signal resume keywords

SAP C4C CRM Super UserPower Platform (Power Apps, Power Automate)Digital Program DeploymentDigital Roadmap DevelopmentUser Training and Support

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Digital Change ManagementWorkflow AutomationIT/ERP Issue ResolutionDocument ManagementUser Provisioning

Soft Skills

CommunicationCollaborationProblem-SolvingAdaptability

Tools & Technologies

Power AppsPower AutomateCustomer Extranet Portal

Industry Keywords

Digital Workplace TechnologiesSales and Supply Chain AlignmentEnterprise Architecture

Tech Stack

Tools & technologies

ERP

About the role

Key responsibilities & impact

Serve as the primary liaison between Sales and IT - triaging IT/ERP issues, clarifying business requirements, and ensuring the right context is shared for resolution.
Track and communicate IT/ERP enhancement requests on behalf of the commercial team, maintaining up-to-date status and comments so Sales always know where pending items stand.
Act as SAP C4C CRM super user and go-to support resource - troubleshooting issues, answering questions, and resolving CRM challenges for all commercial team members.
Maintain and update documents in the customer extranet portal to ensure accurate, current information is available to customers and internal stakeholders.
Administer internal and external access to the extranet portal, managing provisioning and ensuring appropriate user permissions.
Design, build, and maintain internal digital tools using Power Platform (Power Apps, Power Automate) that improve commercial processes and reduce manual workload for the sales team.
Own and continuously develop ComHub - a Power Apps solution that centralizes the commercial playbook, digital tools, information, approvals, forms, and tools used daily by the commercial team.
Identify opportunities to automate and streamline workflows, advocating for solutions that reduce friction and increase efficiency across Sales and Supply Chain.
Support end users with training, guidance, and troubleshooting on digital tools, acting as a first line of support before escalating to IT.
Actively participate in broader functional technology/ marketing projects and steering groups, especially where end users are impacted by change.
Actively participate in Outokumpu Americas digital workplace steering committee meetings, representing the voice of the customer (and the extended commercial team) and flagging business priorities in planning sessions.

Requirements

What you’ll need

Related college degree or equivalent work experience.
3+ years in Digital program deployment and experience leading Digital change.
Proven capability to build Digital roadmaps and align with enterprise architecture.
Digital dexterity.
The ability to learn and utilize digital workplace technologies to catalyze new ways of working.

Benefits

Comp & perks

10 paid observed holidays plus 2 additional floating holidays to use at your discretion.
80 hours of paid time off annually, prorated based on hire date.
401(k) retirement plan with a 100% company match on the first 6% of your contributions.
Medical coverage with HDHP and PPO plan options featuring affordable premiums and deductibles.
Employer HSA contribution of $1,000 (individual) or $2,000 (family) for team members enrolled in the HDHP plan.
Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
Dental and Vision coverage.
Employer paid Short Term and Long Term Disability Insurance.
Employer paid Group Life and AD&D insurance equal to 2½ times annual salary, with optional Supplemental Life and AD&D coverage.
Voluntary benefits, including Aflac supplemental plans, Aura Identity and Fraud protection, and Legal Insurance.
Employer paid wellness programs, including Calm Health, Hinge Health, and Lark.