Claims Representative
Outdoorsy
full-time
Posted on:
Location Type: Remote
Location: Texas • United States
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Salary
💰 $60,000 - $80,000 per year
About the role
- Claims Management: Investigate, evaluate, and negotiate damage claims to reach fair and equitable settlements for all involved parties.
- Policy Interpretation: Interpret policy contracts to identify how coverage applies to particular losses and guide customers through the resolution process.
- Operational Excellence: Accurately document all key claims activities and process/index all claims-related documents.
- Asset Recovery Support: Assist the department with total loss vehicles, including monitoring salvage, obtaining forms, and processing payments.
- Innovation: Proactively assess the current state of processes and practices to drive recommendations for improvement.
- Team & Collaboration: Partner with external partners to ensure customers receive high-level, efficient, and effective service.
Requirements
- Required Qualifications/Skills/Experience: 2-5 years of auto claims experience.
- Preferred Qualifications/Skills/Experience: California claims experience and experience within a P2P or Marketplace environment is highly preferred.
- Logistics Thinker: You thrive on managing relationships with internal and external customers while making complex claims transactions seamless.
- Execution-Minded: You are self-managed, highly motivated, and able to work well under deadlines in a high-paced, changing environment.
- Problem Solver: You possess strong analytical and problem-solving skills with close attention to detail.
- Technical Proficiency: Proficiency in basic computer skills and the ability to obtain appropriate insurance licenses upon hire.
Benefits
- Competitive Compensation: Base salary of $60,000–$80,000 DOE.
- Growth Opportunity: Join a company in its early stages and help build its foundation for success.
- Equity: Opportunity to earn equity compensation.
- Comprehensive Benefits: 100% company-paid medical premiums for employees, 401(k) Match, and Flexible PTO.
- Vibrant Culture: Lively Austin HQ with catered lunches, Happy Hours, and team-building events.
- Work-Life Balance: Enjoy RV rental discounts and a company culture that values a healthy balance between work and adventure.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
auto claims experiencepolicy interpretationclaims managementdamage claims negotiationdocumentation of claims activitiesasset recovery supportanalytical skillsproblem-solving skillsattention to detailtechnical proficiency
Soft Skills
logistics thinkingrelationship managementexecution-mindedself-managementmotivationability to work under deadlinesadaptabilitycollaborationcustomer serviceinnovation
Certifications
insurance licenses