**Key Responsibilities & Deliverables**
- **Product Execution & High-Velocity Delivery:**
- **Drive the product development lifecycle** from requirement definition through launch and post-production iteration.
- **Write clear and complete PRDs and user stories** to effectively translate business objectives into development priorities.
- **Own the Roamly backlog**, collaborating daily with Engineering (ENG) and Design to maintain progress and ensure quality delivery.
- **Support product quality** by conducting QA/UAT testing, managing defect resolution, and troubleshooting system issues with ENG to develop creative workarounds.
- **Execute high-velocity iterations** by applying a "test and learn" approach to enhance existing features and distribution strategies.
- **Support change management and rollouts**, including writing release notes and conducting user training for Sales and Service teams.
**Operational Scope:**
- **Support the Head of Product** in developing the knowledge base and Standard Operating Procedures (SOPs) for our **AI Agents and virtual assistants.**
- **Optimize the Quote-to-Bind experience** across several distribution channels: **Digital, AI Agent, Embedded, Captive Agency, and Independent Agents.**
- **Enhance the Customer Portal **to improve self-service capabilities and overall policyholder satisfaction.
- **Drive operational efficiency for a growing customer base** by identifying pain points and supporting system workflows across the **Policy Management System (PMS), Close.io, and Zendesk** in partnership with Sales, Service, and Claims.
- **Autonomously manage external partners and vendors**, facilitating technical integrations and ensuring successful, long-term partnerships with minimal oversight.
- **Support Product Marketing** by creating product fact sheets, personas, and value propositions for new and existing products.
- **Collaborate with Legal to ensure all products and features remain compliant with state insurance regulations.
- **Leverage AI tools (e.g., Gemini, Claude) **for day-to-day productivity, rapid prototyping, market research, and analyzing customer feedback to identify business opportunities and inform prioritization.

Requirements

**Required Qualifications:**
- **Insurance Expert:** 5–8 years of insurance experience. Deep knowledge of the Property & Casualty (P&C) insurance industry is required.
- **Industry Background: **Previous experience working within insurance carriers, MGAs, or Insurtechs is strongly preferred.
- **Product Driver:** Experience in digital product management with a proven track record of taking defined products through a successful launch.
- **Velocity-Focused: **You thrive in fast-paced environments where priorities shift quickly, and you're energized by solving real customer problems.
- **Collaborative Team Player:** You work effectively across departments and understand that great products come from diverse perspectives.
- **Academic Background:** Bachelor's degree in Business, Finance, Computer Science, or a related field.
**Preferred Skills:**
- **AI Proficiency:** Experience leveraging tools like Gemini or Claude for productivity and prototyping.
- **Data & Analytics:** Proficiency with Tableau and experience with analytics tools like Mixpanel.
- **Design & Tooling: **Familiarity with Figma and proficiency with standard PM software (JIRA, Confluence, G-Suite).

Benefits

**Why You'll Love Working Here**
- **Competitive Compensation: **Base salary of $140,000–$172,000 DOE.
- **Growth Opportunity: **Join a company in its early stages and help build its foundation for success.
- **Equity: **Opportunity to earn equity compensation.
- **Comprehensive Benefits: **100% company-paid medical premiums for employees, 401(k) Match, and Flexible PTO.
- **Vibrant Culture:** Lively Austin HQ with catered lunches, Happy Hours, and team-building events.
- **Work-Life Balance:** Enjoy RV rental discounts and a company culture that values a healthy balance between work and adventure.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

product development lifecyclePRDsuser storiesQA testingUAT testingdefect resolutionchange managementdata analyticsdigital product managementinsurance expertise

Soft skills

collaborativeteam playerproblem-solvingadaptabilitycommunicationoperational efficiencycustomer focuscreativityleadershiporganizational