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Outbound Operators

Director of Sales Development – SDR

Outbound Operators

Sales leader for outbound Sales Development team at fast-growing AI startup in New York. Managing performance and coaching for high-volume conversations and new pipeline generation.

Posted 7/13/2026full-timeNew York City • New York • 🇺🇸 United StatesLead💰 $150,000 - $155,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong leadership in outbound sales and business development, with a focus on team motivation, performance tracking, and effective coaching. Proficient in managing a BD team, optimizing processes, and ensuring data hygiene to drive results.

Highest-signal resume keywords
Outbound Sales LeadershipTeam ManagementPerformance Metrics TrackingCoaching and DevelopmentData Hygiene Management

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Cold CallingQuota ManagementScript DevelopmentObjection HandlingData Analysis
Soft Skills
Motivational LeadershipTeam BuildingProblem SolvingCommunication
Tools & Technologies
BD Tech StackCRM Systems
Industry Keywords
Business DevelopmentSales PerformanceLead GenerationHigh-Rejection Environment

About the role

Key responsibilities & impact
  • Driving BD performance day to day: setting the pace, pushing the team past benchmark, and knowing exactly where metrics stand at any moment.
  • Tracking connects, completion, and conversion rates by rep and by team, and using that data to know where to step in before it becomes a problem.
  • Diagnosing what's holding performance back across list, script, and rep delivery, and translating that diagnosis into a fix.
  • Staying plugged into the floor daily: live step-ins, call reviews, and real-time coaching, not just scheduled check-ins.
  • Owning the master objection-handling guide and script development.
  • Building a real team unit to keep the BD team motivated through a high-rejection job, day to day.
  • Recruiting, interviewing, and ramping up new BDs, including full ownership of onboarding during the first 30 days.
  • Owning the handoff of cold and warm leads between BDs and bankers, end to end.

Requirements

What you’ll need
  • 4+ years in outbound sales/BD, with 2+ years directly leading a team.
  • Personally cold-called and carried a quota, not just supervised callers.
  • Directly managed a BD/SDR team of roughly 3–10 reps
  • Owned the tech stack of a BD team
  • Leads from the front: can get on the phones and coach by example, not just from a dashboard.
  • A real motivator, someone who builds team identity under a high-volume, high-rejection grind.
  • Scrappy enough to own the unglamorous ops (list exports, load checks) without treating it as beneath the role.
  • A systems thinker, you'll be running what is functionally a manufacturing process, and a data-hygiene stickler, since bad data breaks the whole machine.
  • Lives in commutable distance to New York City, and willing to be in office 5 days a week
  • Will not require citizen sponsorship
  • Fits into our salary, commission and OTE range.

Benefits

Comp & perks
  • Equinox gym membership
  • Unlimited PTO + free meals
  • Full medical, dental, vision
  • 401k match
  • New York relocation assistance