OurRitual

Technical Product Operations

OurRitual

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇵🇭 Philippines

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Job Level

JuniorMid-Level

Tech Stack

SQL

About the role

  • Implement and maintain tools like Calendly and Stripe, QA Amplitude events and dashboards
  • Manage access/permissions, renewals, and light troubleshooting
  • Own event taxonomy and QA processes
  • Run release runbooks, change logs, and comms for audiences
  • PM the creation/refresh of Pathway content

Requirements

  • 2-3 years in a Project management, QA, or ops-focused role
  • Background in software engineering, customer support, CRM, or SaaS operations is helpful but not required
  • Comfortable owning third-party SaaS tools and coordinating vendors (accounts, renewals, SLAs)
  • Basic SQL; exposure to Segment and a BI tool (Looker/Mode/Data Studio) is a plus
  • Experience with monetization/billing flows (subscriptions, refunds, proration)
  • Healthtech familiarity (privacy/security best practices) is a plus
Benefits
  • Health insurance
  • Paid time off
  • Professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
SQLQAevent taxonomyrelease runbookschange logsmonetization flowsbilling flowssubscriptionsrefundsproration
Soft skills
project managementcoordinationtroubleshootingcommunication